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2017 Remedy Knock Block Play

19K views 17 replies 13 participants last post by  DachshundBiker  
#1 ·
I search this forum and came across another post... My bars will engage was seems like the limit of the knock block but then go another what seems to be 1/8 to 1/4".

I've completely pulled the headset apart, cleaned everything with isopropyl alcohol. Relubed everything and reassembled but the issue still remains. There are what seems to be places where the paint/anodizing has rubbed off inside the top cap where it contacts the fork. The first spacer and cap are an extremely firm fit, unlike the two upper spacers which stack together without being forced. The actual chip in the frame doesn't appear to have any damage at all.

Made a youtube video of what's happening:


Anyone run into something like this that just a simple clean and reassembled didn't fix? Did it require a new cap from Trek?

Also noticed at the LBS that just about every demo bike with a knock block seemed to have this issue as well.
 
#2 ·
Mine does the same thing and Trek has warrantied my complete headset twice and it still does the same thing. No one can figure out what is going on but it doesn't affect the steering at all and the fork doesn't come in contact with the frame.


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#3 ·
I would move the spacers out from underneath the stem to above the stem and try again. Make sure that the stem is engaging with the HS top cap with no spacers in between.

I'd venture to guess that what your seeing is due to intolerances in the spacers.


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#5 ·
Video with just the headset cap, still some play in it:


There is less play without the spacers, still get a lot of friction and getting the stem onto the notches of the cap is extremely tight. Seems like the tolerance between the knock block cap and steerer somehow became a bit too tight.
 
#9 ·
The conclusion i've come to is that the bearing cap has a small ramp. There is not really any way to fix this other than to grind the ramp down. I would suggest keeping it lubricated because if you don't, the metal will wear and make the cap/spacers difficult to remove when you need to replace/do maintenance to the headset.

All the bikes I own do this exact same thing:

2018 Slash Frameset (I ordered this as a frame and built the rest)
2017 Remedy 9.8
2017 Powerfly 8 FS

Some are slightly worse, some are better... depends on which has the most wear. Almost all the bikes I checked at the bike shop seem to do it to some degree as well. There is no solution at this time that we have gotten from Trek or anyone else. Lubricating doesn't change the amount that I can turn it or how smooth it is.

My guess is it's meant to slow the ramp to full lock. Doesn't make much sense but that's the only thing I can see. If you complain to Trek the best i've gotten is an offer of a new headset.
 
#13 ·
Not an expert on this by any stretch but do you think the lock ring spacer may help this since it would only be 1 interface instead if 3? I believe it clamps on the steerer tube at the bottom of the stack and meshes with the knock block bearing cap.
 
#17 ·
There is a little bit of free play between each knock block spacer ring and the next. There are 3 spacer rings on my Rail 7 so it all adds up to a noticeable movement. If you draw a chalk mark down the stack of spacers, then turn the bars from one lock to the other, you'll see the chalk marks get slightly misaligned, then realign when you return the bars to the original position.
The reason you feel a bit of resistance before hitting the limit is due to the friction between the rings. If it bothers you, try using less torque when you tighten the head stem cap.