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For those of you having this issue, this fix worked for my V1. The white bushing under the collar was the problem. The bottom of the bushing was bottoming out on the guild pins and causing a ton a stiction. I took my Dremel with a cutoff wheel and removed about 4mm from the bottom of the bushing. Cleaned it up and re-installed. My post now works perfect. I was able to tighten down the collar, tighten the seatpost clamp to 8Nm and I dropped the air pressure to 200 psi. The post comes up quickly with a nice audible thump. It has the same amount of small play as it had before.

The new bushing that OneUp sells might also be a fix, but I didn't want to order one and wait 1-2 weeks.
Thanks, this worked for me. I looked at the bushing and there were indentations from the brass keys. I didnt remove 4mm though, I just sanded it down until the indentations were gone. I also sanded the inside with 600grit sandpaper just enough to smooth it out since it was kind of scratched up. It was fast and easy since its just plastic.

Very smooth operation now, will see how long it lasts and if I need to remove more plastic
 
hey peoples,

Dropper V1 installed on wifes bike for nearly 2 years.
She stacked it and stuffed the cable and housing, I have it working again, but ultimately need a new cable,

If I remember correctly I can use a "gear" cable for this?
for example this one: https://www.probikeshop.com/en/ch/shimano-optislick-gear-cable/126724.html

A look on the oneup site and l couldnt find cables or housings.

thanks in advance
 
Hi Guys,

I have swapped my brakes shimano SLX with I-SPEC II to XT with I-Spec EV, my OneUp remote is the first version V1 (image) with I-SPEC II adapter but now i need some clamp for I-SPEC EV, any solution? (not very expensive)
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Hey guys,

Here are the shim dimensions. It you are handy enough to make one up go for it. We do sell them with every remote and three packs will be back in stock around Sept 25.

You can find zipties that are about the right cross section and use three as well.

Why they aren't with the post is a long story but it certainly isn't an attempt to gouge anyone.

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Cheers,
Jon @ OneUp
what material can I use? an old credit card maybe? but the thickness are less, I think it's about 0.8... can I still use it?
 
Hey guys. I'm new here. But I have a experience with my Oneup dropper. I bought it directly at Oneup, but now I see a scratch on the inner stanchion. I only had a few rides with it, so it's definitely no sand. I think something on the inside is scratching. Also the dropper doesn't rise when I sat a few minutes on it lowered.
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Not totally surprised to see that. Quite frankly, I'm expecting to see the same thing on my 210mm oneup. After my initial break-in period on my 210mm post, I was experiencing it being very slow to return. I tore it down to clean/grease everything and found that the top slide bushing had what appeared to be cuts in the sliding surface. I also noticed that there seemed to be a far tighter fit on that bushing then I had noted in my other v2 one up posts. In addition, I noted some odd wear on the lower plastic slide bushing as well.

This isn't a problem that I've experienced or seen on my two other 180mm posts (both v2's, one 30.9 and one 31.6). I cleaned everything up, greased it and put it back together. It's been fine since but I keep expecting to see wear marks in the stanchion because of the above listed issues. To be fair, it's been fine ever since but it does weird me out.

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I see a scratch on the inner stanchion. I only had a few rides with it
Sorry to see that. Please e-mail us at info@oneupcomponents.com and we'll get you sorted out.

I tore it down to clean/grease everything and found that the top slide bushing had what appeared to be cuts in the sliding surface. I also noticed that there seemed to be a far tighter fit on that bushing then I had noted in my other v2 one up posts. In addition, I noted some odd wear on the lower plastic slide bushing as well.
The dents in the lower bushing are normal and will not cause any issues. The IGUS bushing marks are strange, we'd be happy to send you a rebuild kit.

I Hope that helps,

Jon @ OneUp
 
So I had a scratch on the inner stanchion that had it's source inside the dropper V2.

Oneup replied to my email in the evening (way after opening hours), the day I sent my mail, They are gonna replace the post under warranty! They first send the new post and after I can send the faulty post back. Now that's customer Support!!! Oneup for Oneup
 
Sticking post

Sorry to see that. Please e-mail us at info@oneupcomponents.com and we'll get you sorted out.

The dents in the lower bushing are normal and will not cause any issues. The IGUS bushing marks are strange, we'd be happy to send you a rebuild kit.

I Hope that helps,

Jon @ OneUp
Hey Jon, I'm having an issue with the V2 180. I bought it to get an extra 10mm having been using the 170 v1 without issue. It's never returned as smoothly or as quickly as the V1. Lately it developed an issue where it would only raise half way up. If i unscrew the collar it will return to the full height. I've since gone back to the 170 as it was annoying the hell out of me. Any suggestions? Cheers
 
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