I’m asking here because I’m not getting much from SRAMs tech support. The AXS website has stopped working for me completely. If I try and access my account on the web browser on my iPad it just won’t ever load I get a blank AXS webpage. The app on my phone was the same. But after redownloadIng the app and logging in I could get to see ride reports. But I have not tried to update firmware yet. It appears I have to log out of the app every time I use it or it becomes unresponsive and won’t work. Both my iPad and iPhone are older but up to date as far as I can tell. I have no idea what’s going on.
Is anyone having trouble with Sram AXS web? Or is it just me?
pulser
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2,149 Posts
I’m asking here because I’m not getting much from SRAMs tech support. The AXS website has stopped working for me completely. If I try and access my account on the web browser on my iPad it just won’t ever load I get a blank AXS webpage. The app on my phone was the same. But after redownloadIng the app and logging in I could get to see ride reports. But I have not tried to update firmware yet. It appears I have to log out of the app every time I use it or it becomes unresponsive and won’t work. Both my iPad and iPhone are older but up to date as far as I can tell. I have no idea what’s going on.
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655 Posts
Why not update firmware? De-install and reinstall everything and bring everything up to date.
Does your iPad support CURRENT IOS? Most new apps don't work on older OS.
I don't have AXS, but can you use the shifter without the app and web login?
Does your iPad support CURRENT IOS? Most new apps don't work on older OS.
I don't have AXS, but can you use the shifter without the app and web login?
Joined
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11,499 Posts
My AXS app works fine for me on my phone. Maybe it has compatibility issues with tablets.
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