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SonomaBiker

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Discussion starter · #1 ·
Hey folks,
I've been struggling to figure out what's going on with a 2017 Fox 36 RC2 170mm fork I bought recently. When the wheel is side loaded slightly it makes a loud pop/creak. Every pedal stroke results in it popping. When I move it with my hands the wheel is moving side to side a bit as well. My old fork is a Fox 34 160mm with quick release axle, and when I swap the wheel to that fork there is no problem, works perfectly.

Here is a video of the sound:

So far I've narrowed the problem down to the thru-axle. It's a unique system to keep the fork lowers parallel by using a floating axle and pinch bolts to keep the axle locked to the fork.

With my older fork the QR clamps tightly to the full surface of the end caps of the hub. With the thru-axle system there is a 1mm step in the axle which makes contact with the hub to torque it down. Of that 1mm step, only about 1/2mm of it actually contacts the hub due to the axle being slightly smaller in dia. My suspicion is that due to the low surface area of the torqued mating surfaces the hub is sliding around on the axle step surface, which gives the popping and movement. I imagine eventually it will result in some poor wear characteristics.
A few things I'm going to try:
-DS Swiss is going to send me some different end caps to try. This is a 240S hub.
-Fox is going to try swapping to 15mm fixed lowers... mine currently have 20mm shims.

I have already played with adjusting the 20mm shims and different ways of tightening it. If I press the lowers together really hard by hand and then tighten the pinch bolts it helps a little, but nothing is really tightening them together so it will start popping again after a few min of riding.

I'm curious if anyone else has had or heard of this problem?

Personally, I'm not a fan of this system, something simple like fixing a flat on the trail or putting your bike on a car rack is a lot more involved.
 
Are the fork's 15mm adapters seated properly in the 20mm hole? Perhaps pull them completely, inspect the lowers, and reassembly with a touch of grease. There are also left and right specific pinch bolt shims for the 15mm adapters that "lock" them in place (there are also shims specific to the 20mm setup, so make sure you are using the correct ones). Removing the adapters can be pain. I use flat ground parallel jaws to compress and pull.

"If I press the lowers together really hard by hand and then tighten the pinch bolts it helps a little"

...A bit concerning. Just to clarify: With all 4 pinch bolts completely loose, tighten the 15mm axle. The pinch bolts are then simultaneously tightened to a fairly low torque (~20in/lb).
 
Discussion starter · #3 ·
I don't know a lot about this system. I simply stuck my wheel on it out of the box, assuming it was setup right from the factory, and followed the show few steps of instructions.

The gaps on the arms and the shims are aligned, no problem there. I do find that sometimes when remounting the wheel the caliper is slightly out of alignment, so something is moving around a bit for sure. I spoke with DT Swiss and they said I had old serrated end caps, and were going to send me flat face ones but they were back ordered for the 15mm version, so I had them send me 20mm flat faced end caps and will take out the shims and just use the 20mm axle. I have a feeling that is going to solve everything. There are no shims for the 20mm right?... just remove the shims?

It is kind of scary with the pinch bolts, you don't really know if it's actually holding the axle tight, or how tight. Seems like this design could lead to lawsuits pretty easily.

Thanks for the tips! Just learning as I go...
 
Discussion starter · #5 ·
LOL, yea I just watched all the videos just before reading this. I'm going to double check their work and make sure the right shims are in there. I'm still betting on the new hub end caps and 20mm conversion solving this. I've taken the wheel on and off about 30 times already trying to troubleshoot the problem. I've got the tightening process down pretty well at this point.
 
Discussion starter · #6 ·
I got the new 20mm end caps for the front DT Swiss 240s installed and setup the Fox with the 20mm axle. I've only ridden around the yard but so far no clicks or creaks. When I took the 15mm adapters out I noticed one of the alignment spacers was bent, not sure if that caused anything, but maybe. Happy to be 20x110 up front now, the wheel/fork feels a tiny bit stiffer laterally. I'm hoping it stays quiet after a good hard ride...
 
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