I got excited to see this posting in my in box, but when I went to purchase the bike, the pricing was over $1000 higher. The service manager blamed the marketing team and explained to me it wasn't his fault or concern. I wouldn't pay more for these bikes. The marketing team may have showed their hand.
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Canyon bicycles does not honor thier sale pricing.
CrankRash68
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I got excited to see this posting in my in box, but when I went to purchase the bike, the pricing was over $1000 higher. The service manager blamed the marketing team and explained to me it wasn't his fault or concern. I wouldn't pay more for these bikes. The marketing team may have showed their hand.
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* Their pricing 
So don't buy them. They have the right to revoke any offer at any time until you complete the purchase. It's not even a bait and switch - I mean you lost what, 30 seconds by clicking on a link?
People make mistakes. Somebody probably screwed up, but they corrected it before they agreed to sell to you at that price. I think it's shitty to try and get one over on them because they made a mistake in advertising.
People make mistakes. Somebody probably screwed up, but they corrected it before they agreed to sell to you at that price. I think it's shitty to try and get one over on them because they made a mistake in advertising.
Show me on the doll where the bad bike company touched you.
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2,735 Posts
They should at least own up and apologize that they made a mistake, e-mail everyone saying it was an error and here’s the actual prices
I’d be pissed too if I got an ad emailed to me that had fake prices, it’s clickbait. unsubscribe, post about their bait and switch on mtbr, and move on.
I’d be pissed too if I got an ad emailed to me that had fake prices, it’s clickbait. unsubscribe, post about their bait and switch on mtbr, and move on.
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I would have most likely joined this forum and gone on about how good the bike was if Canyon sold me a bike for the advertised price on the day that the add dropped. I'm venting because they jerked me around on the pricing. $1000 is not being petty. I've reported the caynon marketing as spam, unsubscribed and I done with this bad noise.
Keep the rubber side down!
Keep the rubber side down!
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1,316 Posts
^^ This right here ^^ may have won the Internet today.
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10,322 Posts
Not the first time for that to happen
I think the Stealth Sale ended yesterday. I got a 5% extra off the stealth sale price coupon, but it didn't work when I went to check out. If it had, I would have bought the bike. I generally have had good luck with Canyon, this was the first "problem" I have run into with them
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4,178 Posts
No, your fourth post would've been "Damn, this (fill in the blank) failed, Canyon says it's impact damage and won't warranty the (fill in the blank)! Now they're ghosting me
"
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852 Posts
Consumer protection laws also extend to online advertisements. Depending on how far you want to push things they may be required to honor the price they emailed you and at the very least you could report them to the BBB. Many bikes have been discounted 40% as of late so it is not a "clear and obvious error." It may be worth another email to the manager stating you plan to complain to the BBB. He might be concerned then... might not.
Any company doing business in the US is subject to federal and local law. If they sell to a buyer in the US, they have to comply with the law where the buyer lives.
My guess though is they did nothing wrong. Most of these ads say the prices are subject to change without notice. Unless you can show some pattern or intent to mislead, I doubt you'd have a claim.
My guess though is they did nothing wrong. Most of these ads say the prices are subject to change without notice. Unless you can show some pattern or intent to mislead, I doubt you'd have a claim.
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