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Discussion starter · #61 ·
Complaints? I have two. The first is the brakes. I've always like XT brakes, but these seem down on power than all my other XT's, and have mushiness feel at the lever as well. The stopped me fine, but they have less power than I'm used to. It could be that they are the same, but I'm riding a bike that's 25 pounds heavier than I normally ride. IF they don't improve after a good bleed, I'll be replacing them with Saints.

Second complaint, the range. It was not good. To be fair, I started the ride without charging the battery all the way up, but I still had five lights showing. I also rode pretty hard and fast as well, and I imagined I worked the motor pretty hard with how fast I tried to go, especially up the hills. Still though, I only had 16.5 miles showing on my MTB project app when the bottom battery level light turned orange. I would've hoped to get at least 20 miles on a charge riding in Auto mode. We'll see if that improves as I get more used to the bike.
Maybe the brakes just need a better bleed?

My range has varied a bit where lights started to go out sooner than usual or stay on longer than normal. Haven't quite figured out why other than sometimes the bike sits for several days before I ride it which reduces the range a bit. I've hit 30+ miles several times with charge to spare and 20-25 miles on a regular basis with two lights still showing. I always charge mine as soon as I get home from a ride.

Enjoy.
 
Yeah, I'm going to get them bled proper when I get a chance. It's no big deal though. The brakes on the bike are plenty adequate, I'd say. I never blew out corner or lost it because the brakes weren't strong enough. I'm just used to, and prefer, a hard bite without much lever pull, and these brakes don't have that right now. No big deal. If the brakes don't improve with a full bleed, I can live with them for a while until I save up some spare coin to get the saints.

The range issue was a little disappointing, but I still had a blast. The LBS said it had a full charge when I picked it up from them at the beginning of the week, and I probably put a few miles on it riding it at the house on my trails during the week before I took it to the trails, but there were still five lights showing when I started the ride. I figure with a legit full charge, and riding a tick mellower, I could possibly get 20+ miles.

I read on another thread that Giant was working on a bigger battery to fit the bikes. If it comes down to it, I'll get that one and use it, plus keep the one that came on it in the truck and just switch it out in the parking lot for more miles. I definitely had enough energy left after the battery go low to ride for another couple hours.
 
Discussion starter · #63 ·
I doubt it was fully charged. LBS told me the same thing. I brought it home and threw it on the charger. Yes the controller showed 5 lights but the charger did not go solid green for FOUR hours. That's longer than it takes to get a full charge after a 25 mile ride now.

I bet your next ride, after a true full charge, will result in better range.
 
I doubt it was fully charged. LBS told me the same thing. I brought it home and threw it on the charger. Yes the controller showed 5 lights but the charger did not go solid green for FOUR hours. That's longer than it takes to get a full charge after a 25 mile ride now.

I bet your next ride, after a true full charge, will result in better range.
That's good to know. I had a feeling it might get better once I read the manual and learned that it had been stored in the warehouse in a "hibernation" state and that the dealer had to "wake" up the battery. It didn't seem like my charger had been opened when I got it, so I think the dealer did the "wake up" deal on the battery, saw that it had five lights, and just told me that it was fullly charged.

Hoping to go for another big ride this weekend so we'll see how it goes. I'd be happy to get 25-30 miles off a full charge.
 
Don't charge fully for storage = bad for pack cells.
Use the button on the charger for 'storage charge' to 60%. Takes less than an hour.
Charge fully to ride for best range - also balances all the cells best as possible.
 
Don't charge fully for storage = bad for pack cells.
Use the button on the charger for 'storage charge' to 60%. Takes less than an hour.
Charge fully to ride for best range - also balances all the cells best as possible.
Browneye - I get the whole 60% charge for storage deal that I read in the manual, but if I charge the battery up one day, and then ride two or three days later, is the that really going to make much of a difference in range. FWIW, the manual says to charge it to 60% if it's going to be stored a month or more.

In other words, if I'm a weekend warrior (and I am; not much if any time to ride on weekdays), should I charge the battery to 60% when I'm done with a weekend ride, and wait until the next Saturday or Sunday to put in a full charge right before I head to the trails?
 
That's exactly what I do. 60% charge after riding, then full up the night before.

And store your battery at room temp - if the garage is going to be under 55F or over 75F then bring it indoors. They hate heat worse than they suffer in sub-zero. Hi-temps will really kill them.

Lithium-ion batteries are pretty durable, and not nearly as unstable as say, Lithium-Polymer, but they definitely benefit from proper care in number of full charges they'll take before degrading.

Storing at full charge is one of those no-no's. I dunno, a lot of other simple cordless appliances dock on a charging station and stay full always. But then, they don't generally have a $900 battery either. LOL

The biggest issue with a full charge is that temperature and unbalanced cells can send some to overcharge state, and that is really bad for them. This is where you find it won't get to to full capacity. Your RideControl app will show your max battery capacity, just like your smartphone. Over time you see them drop a few percentage points. My other bike is at 97% after a dozen cycles. The Trance is still 100. My 4-year old iPhone 6 is at 88%. :cool:
 
Gotcha. I'd guess my basement, which is where I keep my bikes, never gets under or much over about 60 degrees. I'll start charging to 60% after a ride from now on and top it off right before a ride. Hopefully, that can get my range up quite a bit, or else I'm going to have to get a spare battery to keep in the truck.
 
Update on my Reign E+1. Went for a ride on Wednesday afternoon at my house. My aim was to start with the battery at 100% power, confirmed by the giant app, and ride until the battery went dead to see how many miles I could get. I have a loop I built in the woods on my property around my house that is over a mile long according to project mtb, and I just ride laps usually, but I sometimes session the jump line in front of the house.

My ride started off with 100% battery, but my daughter wanted me to ride some with her before I really got going on the trails. I didn't keep up with the mileage while I was riding with her on the easy parts of the trail, but I'd guess I got about a half a mile of distance riding with her. When she was finished riding, I turned on the giant app, started recording the ride, and checked the battery level. It had 97% power when I started recording the ride. I turned what I thought was 14 laps on the trail, with some more easy riding with my daughter on the easier parts of the trail between laps a couple of times. Maybe I lost count of the laps I did, but when the bottom battery level light turned orange, I did one more lap and stopped riding. Upon ending my route on the app, I found out I had 4% battery left, and I had rode 39.5 km, or 24.54 miles. I don't know if my app is wrong, I lost count of laps and did quite a bit more than 14 laps, or if I rode a lot more with my daughter between laps than I realized, but I didn't think I had put that many miles on the bike in this ride. I rode the whole ride in auto mode. I'll do a full battery ride again my next ride and see if I get the same mileage to confirm things. The app did say my ride time was 1 hour and 56 minutes, which I know is right.

As far as the bike goes, I'm getting more accustomed to it and like it even more now. This bike truly handles great. The trails at my house are far from anything I would consider tough, but the bike really does corner, pivot, and jump way better than I could've imagined. Even though I need some taller bars and a slightly shorter stem to get a little more comfy, I'm still enjoying the ride.

The stock dropper post and saddle have to go as soon as I can get the money for a bike yoke dropper and WTB volt saddle though. The stock seat isn't as comfortable as the WTB volt I have on my TJ, and the giant dropper just feels terrible compared to the bike yoke 160 dropper I have on that same bike.

Upgrade list:
40 or 50 mm riser bars - havent decided on rise or bar clamp diameter
35 mm stem - which ever bar clamp diameter handlebar I decide on
Bike Yoke Revive 160 dropper
WTB Volt Saddle
Spare battery from Giant for longer days at the trail or bike park
 
Discussion starter · #70 ·
I'm sure you got at least 24 miles out of your battery. I know I can get a solid 30 out of mine in the hills. But I do run my tires at a higher (30-35psi) pressure.
 
Went riding at Brumley Forest Nature preserve yesterday. I started the ride with a confirmed 100% battery level according to the app. Unfortunately, my tracking app messed up sometime during the ride, and I didn't get a recorded distance. However, according to the trail maps of the park, I got 6.8 miles farther than I did last weekend (16.5 miles), which would put me at 23.3 miles. I planned it out just perfect, as the battery went dead enough to stop pedal assistance when I was about 100 yards from where my truck sat in the parking lot. Hahahahahaha.

I'd like to get a spare battery for this thing to keep in the truck for some longer rides. I feel like a 25 mile ride is a pretty good ride right now, but once I get my fitness back up from not riding all winter, I got a feeling I'll be looking for more miles.
 
Discussion starter · #72 ·
Hmmm, I don't know what I am doing differently but I believe I can consistently get 30+ miles out of a charge in auto mode. I've ridden 30+ a couple of times with one light left and only completely drained the battery once at 35 miles.

The first three and the last three miles of my usual 24 mile ride are on pavement but they also include hills and when I am done I always have two lights left. Was just getting ready to up it to 30 miles when I crashed and hurt myself and then the virus came.
 
Don't get me wrong, I'm pretty happy with the range I'm getting right now. On this bike, I pretty much go all out whenever I'm riding it, so I could probably eek out another mile or two if I slowed down a bit and took it a little easier on the hills and on the flats, but that's not as fun, so I pedal hard whenever I'm pedaling. I hit the speed / assist limiter on this thing a lot more than I thought I would.

I'd imagine those six miles of pavement you have on your ride helps your mileage a little too. Even if you have some hills on those pavement miles, I think pavement riding requires a less from the motor.

I don't mind having to buy another battery for longer rides either. I had thought I might need one before I bought the bike, but since I'd never ridden an ebike in the woods before I got this bike, I didn't buy one right away. I really wasn't sure if I'd need one. I thought a two hour ride might be all I could do, even on an ebike. I know now by the time the summer rolls around I'll still have some energy left for more miles after going through one battery charge.
 
Discussion starter · #74 ·
On this bike, I pretty much go all out whenever I'm riding it,
There's the difference right there. I am confident I am riding more conservatively than you and that is giving me the added range.

The best part is, it sounds like we are both having a blast.

Stay Healthy.
 
There's the difference right there. I am confident I am riding more conservatively than you and that is giving me the added range.

The best part is, it sounds like we are both having a blast.

Stay Healthy.
I sure am having a blast on this bike. I've never had this much fun on a bike. Can't wait for next weekend so I can ride it again.

You stay healthy too man.
 
I'm getting a little better range, ride mostly in level 3, with 4 or 5 for hills.
Last loop was 23 miles, 7 on road to and from trails, app said 24% charge left or 13 more miles. 3500ft elevation gain.
I'm surely happy with that!
 
I'm getting a little better range, ride mostly in level 3, with 4 or 5 for hills.
Last loop was 23 miles, 7 on road to and from trails, app said 24% charge left or 13 more miles. 3500ft elevation gain.
I'm surely happy with that!
That's great mileage there. I'd be thrilled with that too!!!
 
Went to try to get a good bleed on my front brake that never felt as powerful as it should've been and found one of the pistons stuck. When I press with a tire lever to try to push it back into the caliper it won't budge and I can hear a crunching noise when I push on it. Looks like the bike is going back to the shop for some warranty work. The county and city are under "shelter in place" orders now, so I really don't even know if the bike shop will be open any time soon. If they aren't, I might just order a Saint front brake for the bike and deal with front brake issue later.
 
Discussion starter · #80 ·
Round here LBS are considered essential businesses and still open. For some folks their bike is their only source of transportation. As this closure plays out, more and more folks may be depending on their bicycles and the LBS will be needed even more.
 
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