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Bike Parts from EU - Tax or not to Canada?

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#21 ·
electrik said:
Er, ok. that change at Jenson must have just happened a week or so ago. I've never purchased off Nasbar due to their exceptional ability to allow your creditcard information to fall into the wrong hands so i can't confirm what you're saying about usps.
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Nope going on 2 years or so...You can call JensonUSA up and ask them if you want. What did you order? What Fed Ex service tier did they use? You use a CC to pay? Seems strange.
 
#23 ·
electrik said:
A bunch of stuff, Fedex Priority international or something, 2-3 day airmail - It was the only option.
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Just called JensonUSA and asked, they said absolutely no way they ship Fed ex as Fed ex doesn't even come to the building. Their contract is exclusively with UPS for the year.

I was interested as I would prefer Fed Ex if they offered it, but they don't.
 
#24 ·
BrokenAnimator said:
Just called JensonUSA and asked, they said absolutely no way they ship Fed ex as Fed ex doesn't even come to the building. Their contract is exclusively with UPS for the year.

I was interested as I would prefer Fed Ex if they offered it, but they don't.
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They shipped it not a month ago via Fedex, international priority service, from rialto, CA.

I have the tracking number still!

END OF STORY. :eek:
 
#26 ·
BrokenAnimator said:
Would not of been jensonusa then, as they ship from their main warehouse in Riverside,CA or the actual store in Corona,CA.
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I don't have the documentation and hate to agree with electrik:D , but I definitely recall having to pick up my Yeti frame from the Fedex depot late July last year. (and my brother in-law is upper management at Fed-Ex, so I'm not allowed to confuse the it with UPS;))

I'm not sure of the current situation, but they were shipping via fedex at some point (even if only a few days past a year ago)
 
#27 ·
the information on JensonUSA site says that they use UPS to ship to Canada. I know that they used FedEX in the past, as I have received many a shipment from them. However, I have not ordered anything recently to be delivered to my Canadian address - so can not confirm either way.

Going by their website - it is UPS.

http://www.jensonusa.com/help_desk/international.aspx

Hate to agree with the Animator character - but it is what it is....
 
#28 ·
Well, I order a lot of stuff from JensonUSA and talk to them a lot so when someone says they use Fed Ex (which I wish they would) I knew they were full of it.

I see a lot of wrong info on here, but you see how black and white this topic is and it still became a back and forth. If anyone actually wanted the truth, they could call JensonUSA and ask them directly or at the very least look on their website.
 
#29 ·
So, just out of curiosity, I went back and checked my account at Jenson (July 19th of last year was my last order through them).

Here is my account info. They say right there it was shipped via UPS. Click the tracking number, it takes you to a FedEx site.

No idea what is currently happening, but as of a year ago, seems Jenson didn't know the difference between UPS and FedEx.
 

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#31 ·
They use to use Fed Ex awhile ago, this has been stated many times. Also how you had a yeti frame shipped to Canada is strange, as Yeti does not allow this. Anyway for the sake of clarity and not muddying the waters to an intangible level:

They don't use Fed Ex anymore, they use UPS Worldwide saver only as they have an exclusive contract with UPS...accept it..move on.
 
#33 ·
BrokenAnimator said:
They use to use Fed Ex awhile ago, this has been stated many times. Also how you had a yeti frame shipped to Canada is strange, as Yeti does not allow this. Anyway for the sake of clarity and not muddying the waters to an intangible level:

They don't use Fed Ex anymore, they use UPS Worldwide saver only as they have an exclusive contract with UPS...accept it..move on.
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I personally know a few people who have had YETI frames shipped to Canada, more than a couple from this board. I guess we are all just lucky. :skep:

You just said in a previous post that Jenson hadn't used FedEx in a couple years. Given my prior experience, and what others have said. Like I posted with my info, it seems Jenson hasn't known the difference in the past, and wouldn't surprise me if they didn't know the difference now irrespective of what the website says (it said UPS when I ordered). Especially if Electric said he got an order recently.

I think we need to order up a YETI frame right now and see what happens:thumbsup:

Anyone know if Jenson has a Canadian warehouse? Maybe that's an explanation.
 
#36 ·
well, well... full of it?

hmmm... don't be a bully... not nice. Hypocritical too...

As I said, the first shipping contract that addressed Canadian needs and concerns by JensonUSA was with FEDEX. As of October last year - as you can see from the invoice that I am submitting for your enjoyment - they were still with FedEX. I can't really confirm which shipping service they use now - as I have been shipping to my bro's place in Columbus OH - but they do use FEDEX for these continental shipments for sure. If need be - I will post few more invoices to prove it, if you really don't believe it... Having said this - and posted the invoice - man up and say loud "I AM FULL OF IT". Not much credibility left... If you buy so much from JensonUSA - you should know this. But maybe you don't. Maybe you don't even have a bike. Maybe you just stayed at Holiday Inn Express trying to save $750,000 for your "not that expensive" retirement home...

BTW, colossal fail on Timmins thread for you. Shirk is one of only few guys who's done it all and has authority beyond reproach. He built trails when you were still polishing your Corvette in the backyard. He rode all inclusive trails from XC to FR to DH and has seen places more than you and I combined and then some... could go on and on but - why... You completely missed the sarcasm in Shirk's post about buffed out - or as you like to say "urbanized" smooth trails in Timmins - yet if it was at Albion - it would have been "Kiddie Pool Trails". Hypocrisy much lately?

"Lots of wrong info here" you say... Maybe you should listen more and talk less, until you learn the fabrics of this forum. In the meantime - nothing wrong with "taking it easy with SS". By all means - enjoy it as much as you can... Life is short, eh?

It's never to late to start the redeeming self...

Cheers...
 

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#39 ·
BrokenAnimator said:
They won't ship Yeti to Canada, and the point is they use only UPS at this time. Those are the facts. Call them up and ask them if you want the facts. No need for back and forth.
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Except it wasn't a fact when it came to the big sale on Yeti AS-R's they had a while ago. I emailed them and asked about this specifically at the time. I had noticed that the sale AS-R's didn't have the "This item does not ship to Canada" label on the website and inquired about it, was told that they were shipping those clearance Yeti frames here, but in the event of a warranty issue I would be responsible for shipping it back to the USA.

I had mine delivered to Canada in two days, no problems.
 
#40 ·
There has been a lot that has changed in the "grey market" in the last year, Shimano is Authorizing web dealers, and bike companies are policing shipments of bikes across the boarder a little more. Distributors and manufactures need to work together with both online stores and brick and mortar stores to make more of a global market not so much a Europ gets this much, the US gets this much, and Canada gets this much type of mentality, It's too bad that it's just not that easy.

I think Jenson is doing a great job working with UPS to have everything shipped and marked properly now. I think the deal with UPS started this spring so yes a year ago they would have been shipping FedEx.


Clearance is Clearance, they should be able to ship anywhere as they are not inline and shouldn't really hurt an LBS, your LBS had the opportunity to buy the closeout deals and if they wanted that business they would have bought them.
 
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