I just discovered that my 100X has a 1.25" crack in the seat tube just above the weld to the top tube. I have attached pics below.
http://forums.mtbr.com/attachment.php?attachmentid=166151&stc=1&d=1147729484
http://forums.mtbr.com/attachment.php?attachmentid=166133&stc=1&d=1147729484
http://forums.mtbr.com/attachment.php?attachmentid=166152&stc=1&d=1147729484
As you can see by the pics I have plenty of seat post in the seat tube. I ride primarily loam based single track with lots of roots and very little rock, a few step drops of about one foot to steep transitions. Even though I'm 52 years young, I still ride hard and fast and I have good, if not excellent, bike handling skills. I'm not into hucking at all.
I also take very good care of my equipment. In fact, in over 35 years of riding I have only broken one frame and that was in 1982, the front drop out on a very old 10 speed road bike. One of my older bikes (Steve Baur Hurricane) lasted over 20 years. So, I'm really surprised to see a failure in the Hammerhead. It appears that the crack formed just above the weld and has grown from there.
I'm really bummed because I absolutely loved the bike.
I purchased the bike from Hammerhead in August 2002, so technically, it's not covered by warrantee.
I forwarded the pictures to Hammerhead and spoke with Beth. She forwarded them to Titus on my behalf. Titus has offered a new RX100 frame without shock for $750. I wasn't thrilled at the offer. She suggested that I call Titus to see if they would be willing to do more. I have a call in to Chris that I'm waiting to be returned.
Aside form the financial side of things, my problem is that the RX 100 is available in different sizing than the HH. I'm 5' 8.5 " tall and weight about 170 lbs. with gear, so I'm right between sizes on the RX100. Which is why I went with the HH in the first place.
Hammerhead has only one 23" frame left, but they want even more money than Titus.
All in all I'm not feeling good about Titus' or Hammerheads offer. In my opinion the frame should have never cracked in this area under "normal" riding conditions.
I've suggested that I would pay to upgrade to another frame perhaps one that could be customized, say a Motolite Exogrid, provided that I was credited a reasonable amount for the defective HH.
As a side note, I have been a very passionate supporter of Titus over the years since my purchase of the HH, my wife has a Motolite and a number of friends have purchased a Titus because of my ravings. I'm simply looking for fair and equitable treatment.
Any thoughts or suggestions would be welcome.
Thanks.
i1dry?
http://forums.mtbr.com/attachment.php?attachmentid=166151&stc=1&d=1147729484
http://forums.mtbr.com/attachment.php?attachmentid=166133&stc=1&d=1147729484
http://forums.mtbr.com/attachment.php?attachmentid=166152&stc=1&d=1147729484
As you can see by the pics I have plenty of seat post in the seat tube. I ride primarily loam based single track with lots of roots and very little rock, a few step drops of about one foot to steep transitions. Even though I'm 52 years young, I still ride hard and fast and I have good, if not excellent, bike handling skills. I'm not into hucking at all.
I also take very good care of my equipment. In fact, in over 35 years of riding I have only broken one frame and that was in 1982, the front drop out on a very old 10 speed road bike. One of my older bikes (Steve Baur Hurricane) lasted over 20 years. So, I'm really surprised to see a failure in the Hammerhead. It appears that the crack formed just above the weld and has grown from there.
I'm really bummed because I absolutely loved the bike.
I purchased the bike from Hammerhead in August 2002, so technically, it's not covered by warrantee.
I forwarded the pictures to Hammerhead and spoke with Beth. She forwarded them to Titus on my behalf. Titus has offered a new RX100 frame without shock for $750. I wasn't thrilled at the offer. She suggested that I call Titus to see if they would be willing to do more. I have a call in to Chris that I'm waiting to be returned.
Aside form the financial side of things, my problem is that the RX 100 is available in different sizing than the HH. I'm 5' 8.5 " tall and weight about 170 lbs. with gear, so I'm right between sizes on the RX100. Which is why I went with the HH in the first place.
Hammerhead has only one 23" frame left, but they want even more money than Titus.
All in all I'm not feeling good about Titus' or Hammerheads offer. In my opinion the frame should have never cracked in this area under "normal" riding conditions.
I've suggested that I would pay to upgrade to another frame perhaps one that could be customized, say a Motolite Exogrid, provided that I was credited a reasonable amount for the defective HH.
As a side note, I have been a very passionate supporter of Titus over the years since my purchase of the HH, my wife has a Motolite and a number of friends have purchased a Titus because of my ravings. I'm simply looking for fair and equitable treatment.
Any thoughts or suggestions would be welcome.
Thanks.
i1dry?