My new bike has less than 20 miles on it. Came with the Roval Traverse wheelset which uses the 370 LN Ratchet rear hub. I took a strong pedal stroke and nearly wiped out because it felt like the hub just completely gave out -- thought I snapped a chain at first. I didn’t take it apart because I want the shop I bought it from to handle all of it since it will be handled through warranty, but it just feels like all the teeth sheared off the ratchets… which would be hard to believe honestly. When pedaling forward, it grinds like it wants to engage, but can’t handle even the lightest possible pedal stroke. It also still makes a normal hub sound when back pedaling.
Anyways, just wondering if anyone has heard of or encountered any major issues like this with that hub. I was under the impression these hubs are very durable, but now my faith has been shaken. Anyone know how warranty will work? Will it be through Specialized or Roval?
Anyways, just wondering if anyone has heard of or encountered any major issues like this with that hub. I was under the impression these hubs are very durable, but now my faith has been shaken. Anyone know how warranty will work? Will it be through Specialized or Roval?