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Stikrd sucks. First batch of decals I ordered was for a Pike fork. They arrived with the laminate coating all bubbled. Quality control never should of shipped them in the first place. After a lot of delays and excuses, they finally sent me some replacements. Later, tried to order a set of custom wheel decals. Simple one color design, match my bike color. It took them over a month to get me a sample and that included my nagging them They told me they were busy and just forgot about it. When it arrived it wasn't even close on the color match. That concluded my biz with Stikrd.

Silk has been great. I have placed a half a dozen orders with them all with zero issues. Color and quality has been excellent.
 
Working with Joe, from Joe's Bikes/SquadPro, at the moment. He was a little slow in his initial response, then forgot about me for a few weeks (to be honest, I forgot about it all myself). Trying to do both new frame decals and bike protection kit.

https://joesbikes.co.uk/decals--frame-protection-152-c.asp
 
Working with Joe, from Joe's Bikes/SquadPro, at the moment. He was a little slow in his initial response, then forgot about me for a few weeks (to be honest, I forgot about it all myself). Trying to do both new frame decals and bike protection kit.

https://joesbikes.co.uk/decals--frame-protection-152-c.asp
If I was in the UK, I'd go Invisiframe no question about it. I've ordered several kits from them. They are an example of top notch customer service.
 
just got a very odd response from stikrd...i'll just leave it at that.

sent a note to a couple folks including these guys, https://www.becomeunique.pt/, hopefully get a response soon from someone.

invisiframe clear kit i got was shipped promptly and well packed. shoulda realized they could do custom decals.
Dude, you can't bait us like that! What did the email say? Prospective customers should know what they might end up dealing with.
 
Another bad experience with Stikrd...they have a two layer thing and it seems the top layer comes off easy. Great experience with Invisiframe: wanted to change the color of my Santa Cruz Blur downtube decals, and only Invisiframe made decals that are actually usable, as they are slightly larger than the letters on the frame. Even SC's own decals didn't work! Slik has been great for crank and fork decals.
 
Dude, you can't bait us like that! What did the email say? Prospective customers should know what they might end up dealing with.
LOL. ok.

so after two or three emails with no response over two or so weeks (after the initial, positive exchange), I put "CANCEL ORDER" in my subject line and state in the body that he's been non-responsive, i can't wait any longer, and i no longer want to move forward. I INSTANTLY get a response this time...

The response was, and again, after TWO PLUS weeks with zero email response and 4+ calls to voicemail:

"OK bye. Custom takes time bro, good luck elsewhere."

Bear in mind, i hadn't seen any proofs and we hadn't discussed price or even agreed that proofs were being worked up, but custom takes time.
 
LOL. ok.

so after two or three emails with no response over two or so weeks, I put "CANCEL ORDER" in my subject line and state in the body that he's been non-responsive, i can't wait any longer, and i no longer want to move forward. I INSTANTLY get a response this time...

The response was, and again, after TWO PLUS weeks with zero email response and 4+ calls to voicemail:

"OK bye. Custom takes time bro, good luck elsewhere."

Bear in mind, i hadn't seen any proofs and we hadn't discussed price or even agreed that proofs were being worked up, but custom takes time.
Just astonishing! As a small biz owner myself, I don't get this type of smug, unprofessional behavior.
 
LOL. ok.

so after two or three emails with no response over two or so weeks, I put "CANCEL ORDER" in my subject line and state in the body that he's been non-responsive, i can't wait any longer, and i no longer want to move forward. I INSTANTLY get a response this time...

The response was, and again, after TWO PLUS weeks with zero email response and 4+ calls to voicemail:

"OK bye. Custom takes time bro, good luck elsewhere."

Bear in mind, i hadn't seen any proofs and we hadn't discussed price or even agreed that proofs were being worked up, but custom takes time.
Eeesh. Ok, mental note: Don't bother ordering anything from them. lol

Another +1 for Invisiframe. I got my new 5010 right when it came out and contacted them about a kit for it. They had only done a size L at the time and said to check back in a month or so. Not a big deal, bike was literally just coming out at the time. 3 weeks later, I get an email from the same lady who previously emailed me saying they just wrapped up the kit for a size M and she just wanted to give me a heads up that it was available now. Most companies don't follow up like that, from my experience.
 
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not the first. the initial back and forth was responsive. then he went dark for awhile.
Oh ok, that's still super bad customer service but at least it follows some kind of logic, flawed as it may be.

A co-worker of mine has used him twice now and didn't seem to have anything bad to say, sounds like he's just very disorganized and as such inconsistent. That's a shame because it looks like his work is pretty good once you get it.
 
Look bottom line is there are other companies out there with much better Customer service.

I posted my experience before, Emails sent no response. Posted experience on forum in another thread and got the really sorry, give us another chance, had issues with email- etc...

So email them- same crap no responses.
 
Stikrd has a big presence on Instagram. Screenshot their lousy email response, post it, repeat the the response in your caption as a brief public service announcement, and tag them. Put the usual hashtags in for the mtb folks. That oughta ring their bell if you have a few hundred followers.
 
This might be a longshot, but look into VeloInk.com. I've used them for simple frame and helmet stickers.
Chris has been great!

i sent requests to hasdesigns, slikgraphics, and one or two others and either got no response, no followup, or just 'hey i can't get the template'.

I was able to get Chris @ veloink the template and he turned around mockups within 24 hours. Super stoked to get them, think i'm going rockshox red to match the lyrik ultimate on a matte black ripmo.
 
Chris has been great!

i sent requests to hasdesigns, slikgraphics, and one or two others and either got no response, no followup, or just 'hey i can't get the template'.

I was able to get Chris @ veloink the template and he turned around mockups within 24 hours. Super stoked to get them, think i'm going rockshox red to match the lyrik ultimate on a matte black ripmo.
Out of curiosity, where did you get the template?
 
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