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Shipping times Worldwide Cyclery vs JensonUSA?
Guy.Ford
1 - 17 of 17 Posts
My experience has been great with both but Worldwide has usually shipped within a hour of my order and Jenson within a few hours of ordering. What I really like is that if there is a delay then Worldwide has had a real person send me a personalized e-mail letting me know when parts would be available. With Jenson you have to check your order status for updates to see if there is a delay.
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2,701 Posts
Personally, what I like is that worldwide has a highly trained and well paid hamster that will locate and pick your order from the shelves and place it onto a 900 thread count Egyptian cotton magic carpet.
Then their world-famous packaging master travels to the ends of the earth to find the finest satin-lined box that money can buy. Their entire staff stands in silence as the box is sealed up with the precision of a brain surgeon.
It's that kind of attention to detail that really makes a company stand out from the crowd.
Then their world-famous packaging master travels to the ends of the earth to find the finest satin-lined box that money can buy. Their entire staff stands in silence as the box is sealed up with the precision of a brain surgeon.
It's that kind of attention to detail that really makes a company stand out from the crowd.
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332 Posts
Same location and experience here. Worldwide seems to ship a bit faster than Jenson on average. Also, Worldwide has a location n CA as well so they may be fast on the west coast, too.
LOL, Love those emails after a purchase...
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1,784 Posts
I'm in SoCal and use both. With Jenson I get my stuff the next business day if I order before 2pm.
With WWC it depends. A lot of their stuff - even when it says 'in stock', drop ships from another location as their warehouse is literally 1/75th the size of Jenson's, so they don't physically "stock" items like Jenson does.
I'm a huge WWC fanboy and live 93 miles away from their SoCal shop, yet I consider it my LBS..... Liam builds the best wheels I have ever seen.
If I get myself backed into a corner and need something the next day, I go with Jenson or Amazon, but if I've done it right and can wait 2-4 days then WWC gets my order.
I've been to both stores and while the dudes at Jenson are nice enough, the WWC guys make you feel like you've been shopping there for 20yrs.
With WWC it depends. A lot of their stuff - even when it says 'in stock', drop ships from another location as their warehouse is literally 1/75th the size of Jenson's, so they don't physically "stock" items like Jenson does.
I'm a huge WWC fanboy and live 93 miles away from their SoCal shop, yet I consider it my LBS..... Liam builds the best wheels I have ever seen.
If I get myself backed into a corner and need something the next day, I go with Jenson or Amazon, but if I've done it right and can wait 2-4 days then WWC gets my order.
I've been to both stores and while the dudes at Jenson are nice enough, the WWC guys make you feel like you've been shopping there for 20yrs.
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59 Posts
Jenson USA all day!!!
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10 Posts
Happened to stumble across this thread and figured I'd chip in 
We have locations in CA and PA and *typically* ship out of the location nearest you. There is actual a big mess of complexity behind our shipping (And I assume Jenson as well and any other company with 15,000+ skus for sale).
We do not stock nearly as many skus as Jenson and unfortunately can't always compete with them when it comes to shipping times. But many times we can. We have ~1K skus in each of our locations. That ~1k of products is the most popular stuff and most commonly sold. This way, if you are buying something common and related to modern day mountain bikes, odds are we have it in stock and ship immediately. If it's something a bit more rare then we might take an extra day or two to get it out as it'll come from an outside warehouse.
BUT please remember, we ship everything for free. No BS $50 limit and no limits on anything like bike racks/full bikes etc. So no matter what you buy, we ship to the US for free (AK/HI included). Nice and simple. Free USA shipping period!
And for all of you guys that have said nice things in this thread. Thank you so much!!!
- Jeff (The dork in the YouTube videos)
We have locations in CA and PA and *typically* ship out of the location nearest you. There is actual a big mess of complexity behind our shipping (And I assume Jenson as well and any other company with 15,000+ skus for sale).
We do not stock nearly as many skus as Jenson and unfortunately can't always compete with them when it comes to shipping times. But many times we can. We have ~1K skus in each of our locations. That ~1k of products is the most popular stuff and most commonly sold. This way, if you are buying something common and related to modern day mountain bikes, odds are we have it in stock and ship immediately. If it's something a bit more rare then we might take an extra day or two to get it out as it'll come from an outside warehouse.
BUT please remember, we ship everything for free. No BS $50 limit and no limits on anything like bike racks/full bikes etc. So no matter what you buy, we ship to the US for free (AK/HI included). Nice and simple. Free USA shipping period!
And for all of you guys that have said nice things in this thread. Thank you so much!!!
- Jeff (The dork in the YouTube videos)
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908 Posts
Located in Western WA.... I've been a long time Jenson fanboy, but based on a recent WWC order, they will be getting more of my $$. I've had multiple orders with Jenson 'miss' their delivery date when they ship via Ontrac. Also like the WWC emails and communcation.
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