Fox 40 Fork Warranty Repair: Quick Turnaround & New Casting Numbers!

Rally Blue

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Joined Apr 13, 2004

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434 Posts

Discussion starter · #1 · Oct 7, 2005

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After seeing a tiny crack in my 40, I took it off and sent it to Fox.... just got it back with only paying for shipping to them!! It has the new casting numbers and feels just as good as it ever did. Nice to see them stand up to their warranty.

 

SHIVER ME TIMBERS

· Glad to Be Alive

Joined Jan 12, 2004

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42,883 Posts

#2 · Oct 7, 2005

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that is real cool for them replacing, but maybe they should step up to the plate and pay shipping (losing profit) because the fork breaks in the same place...therefore an internal flaw on their part

 

D

dandurston

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Joined Jan 20, 2005

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1,097 Posts

#3 · Oct 13, 2005

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I'm glad you got it fixed but I wouldn't really call it 'good news' when a very expensive product that is supposed to last for a long time breaks right away but you don't get totally screwed because you only had to go without for a few weeks instead of going without and paying hundreds of dollars like a lot of others. I'd say it sucks that an expensive product broke and you had a few weeks of downtime and had to pay out of your wallet for some of the cost. It's just not the worst case scenario...


IMO, the DH40 sucks.

 

metalMTB

· Racer

Joined Sep 15, 2005

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305 Posts

#4 · Oct 13, 2005

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weren't they charging for new lowers before? have they changed their policy on the snapped lowers scenario? how longs the warranty?

 

R

Red Bull

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Joined Aug 27, 2004

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2,897 Posts

#5 · Oct 13, 2005

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dandurston said:

I'm glad you got it fixed but I wouldn't really call it 'good news' when a very expensive product that is supposed to last for a long time breaks right away but you don't get totally screwed because you only had to go without for a few weeks instead of going without and paying hundreds of dollars like a lot of others. I'd say it sucks that an expensive product broke and you had a few weeks of downtime and had to pay out of your wallet for some of the cost. It's just not the worst case scenario...

IMO, the DH40 sucks.

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Own one before you b;tch.