The cust serv dept has been swamped lately as it is peak season. You can keep trying to get a hold of Bruce (best to call between 9am and 6pm NY time...if he is away from his desk hit zero and have him paged.) or order a hanger thru any bike shop.skibud2 said:Where can I get extra derailleur hangers? I called Iron Horses' customer service and they did not call me back.