I am so sorry to have to post this, because I was hoping for no more trouble with my bike. I need some info by tomorrow, if anyone can help. I just finished getting my Hollowpoint Sport ('03 but just purchased new) dialed in. The bike feels and performs great. This morning (miles from home) I was coming off of a couple hundred meters of downhill fire road and began an incline. I was in middle chainring and 24 on the back, and shifted to small chainring, spinning, no heavy load. My chain came off on the inside front and within 1/2 a pedal rotation passed the inner swing arm pivot (w/brass bolt), doubled on itself, and cut probably 2mm into my bottom bracket shell. Never seen anything like that before. Because the gap between the inner chainring and shell is so tight I spent almost an hour (after separating the chain) carefully extracting the chain from between the shell and inner chainring (it sure didn't come out as easy as it went in!). The damage was pretty severe, but I couldn't tell how close it cut to the inner threads of the shell. I took it to the shop where I bought it (Supergo Santa Monica) and they will evaluate it tomorrow morning. I checked two Hollowpoints ('04s) on the floor and their gap is tighter: if the chain walks off on the inside it looks like it would just lay on top of the swingarm. Was this a design issue in the '03s? I've owned several bikes (own 3 now, including the Iron Horse) and I've never seen a situation where the chain can become so hopelessly trapped and locked in. Usually you just pull it up onto the chainring and keep going, losing a little paint. I'm driving to Utah Monday morning for a couple of days biking (only real vacation this year) and I guess I may be f*ck*d. The service dept. is supposed to call tomorrow morning with an evaluation. Has this happened with anyone's Hollowpoints? If Todd or Bruce sees this, what do you suggest I do? Crankset and chain are stock.