Mountain Bike Reviews Forum banner
1 - 20 of 39 Posts

·
Registered
Joined
·
119 Posts
Discussion Starter · #1 ·
Hey,

I bought my Tracer VP from Richards Bikes in Chicago. When I got the frame, I opened the box and there was no grease gun in it. I called and told them about it, and they said that they're not included. Now I'm reading that they are?? Is this correct?

I'll be pissed if they don't honor this and send me a grease gun, but what can I do? Is a tube of grease also included? What kind? Thanks for your help.
 

·
Registered
Joined
·
777 Posts
Call RBIKES.COM again ask for Mike the owner. When I bought my Tracer Vpp from them. They forgot to put the grease gun in the box with the bike. I called them about it.They said sorry, Then mailed it out to me.Yes, a tube of grease does come with the gun. Note Intense sent RBIKES.COM my frame with no grease gun in the box. But it got fixed-mailed to me. Thats all that matters.
 

·
Registered
Joined
·
119 Posts
Discussion Starter · #6 ·
Just talked to a guy at Richards Bikes (Mike wasn't there, of course), and he claimed that none of the Tracer VP's have been coming with grease guns or grease in the box from Intense. This contradicts everything I've been told from everybody on this forum. To top things off, this is the shop that sent me the wrong color frame (I ordered a Works Red and received a Works raw instead). I kept the Works frame because it would have been months to get the correct color frame.

I'm starting to get really pi$$ed about this. I'm going to give them to opportunity to make it right before I start bad mouthing them, but I feel like I'm getting screwed pretty good here.
 

·
Registered
Joined
·
1,278 Posts
If you really want a works red and take a medium Fat Tire Cycles in Albuquerque, NM has one in stock. They had 2 until I saw them,,,,

Plus they will include a grease gun.

Oh yea, they have a large works red also, it's built up as a demo right now but I'm sure they'd sell the frame.
 

·
Registered
Joined
·
777 Posts
crank-87 said:
Just talked to a guy at Richards Bikes (Mike wasn't there, of course), and he claimed that none of the Tracer VP's have been coming with grease guns or grease in the box from Intense. This contradicts everything I've been told from everybody on this forum. To top things off, this is the shop that sent me the wrong color frame (I ordered a Works Red and received a Works raw instead). I kept the Works frame because it would have been months to get the correct color frame.

I'm starting to get really pi$$ed about this. I'm going to give them to opportunity to make it right before I start bad mouthing them, but I feel like I'm getting screwed pretty good here.
I just got off the phone with Adam from RBikes.com-Richard's Bikes.Here is the whole story.Intense did ship some frames to RBIKES.COM without the grease guns- note mine was one of them. And yes they RBIKES.COM did send it to me via the mail. You are going to get a grease gun. Intense is going to ship the guns to RBIKES.COM. Then they will ship it to you. No one ever told you that your not getting a grease gun. So stop with the bullsh*t. You guys kill me!!! Well some of you. Anyone can talk **** on a computer-because you don't have to back it up or stand behind it.Like as if the person was right there in front of you. A real stand up guy does not hide behind a computer with some nic name. 9.9 out of 10 most of you wouldn't say **** to that person if they were in front of you. The bike comes grease from the factory-its not going to wreck the bike while you wait for your grease gun. You're getting your grease gun it will be mail to you. Nobody said otherwise.I am sure RBIKES.COM has better things to do with there time to stockpile grease guns and upset people it makes no sense.If your frame you got is the wrong color. I sure you could send it back and get the color you want I am sure it won't take months.You sound like one of those people who no matter what will never be happy.When a business doesn't want you to buy stuff from them anymore thats pretty bad.I know. I've dealt with some of the same kind of people with my E/bay business.I tell them the same thing. Please go torture someone else.It would be nice if you posted the facts of what really happen and what was said. Again for those of you who have to jump on the band wagon. RBIKES.COM IS GOING TO SHIP THE GREASE GUN TO YOU. WHEN THEY GET IT FROM INTENSE-NOBODY SAID TO YOU THAT YOU ARE NOT GETTING A GREASE GUN OR THAT THEY DON'T COME WITH THE FRAMES.
 

·
Registered
Joined
·
2,006 Posts
Hey, I heard you are supposed to get a grease gun with your frame, and I read on the internet that some bike shop in Chicago is stealing the grease guns and reselling them on Ebay?

I don't even own a bike, but I figure I would add my two cents, since this is just an intraweb forum.
 

·
Registered
Joined
·
1,769 Posts
sanjuro said:
Hey, I heard you are supposed to get a grease gun with your frame, and I read on the internet that some bike shop in Chicago is stealing the grease guns and reselling them on Ebay?

I don't even own a bike, but I figure I would add my two cents, since this is just an intraweb forum.
Did the also steal the "red" from "works red" and are selling it? ;) :D

I am off to Ebay now to see if I can find the "red"! ;)

@ JohnnyG: so why should the OP trust you? Because the info you provided is just "sh**talk on the web" in contrast to the info he got from the person at the dealer he called. So if the answer from the dealer is "grease gun not included" this is what I would go with. And never buy from them again.......:nono:
 

·
Registered
Joined
·
3,226 Posts
i guess johnnyg is your full name and you aren't hiding behind your keyboard when you talk sh!!t on the web. i'm glad you're now a rep for rbikes and have cleared up all this bs from the op here. thanks johnnyg, you are truly the only stand up guy on the web.
 

·
Registered
Joined
·
777 Posts
qbert2000 said:
i guess johnnyg is your full name and you aren't hiding behind your keyboard when you talk sh!!t on the web. i'm glad you're now a rep for rbikes and have cleared up all this bs from the op here. thanks johnnyg, you are truly the only stand up guy on the web.
Yes it is my real name. No, I do not talk **** on the forum. Yes I do not hide behind a keyboard. My point is- You don't have to back it up. AKA not a very stand up thing to do.- Just my opinion. I bought my bike from RBIKES.COM. Was treated very well. So I feel the truth needed to be out there. Note He was never told he was not getting a grease gun or the frames from Intense do not come with them-grease gun. Example- The Intense Tracer Vpp flush bolt thing. When guys who already had there new Tracer Vpp had the chain rubbing issues going on.I called Rbikes.com spoke to Adam told him about this. He them called Intense they-Intense told him they would be sending out new flush bolts to the dealers. I then posted this. My ride review of my Tracer Vpp. I had said stuff about the stock rear shock rp-23 being so plush. Note after that a lot of people came out said the same thing. So you are so so so right!!! All my post, I just talk sh*t. Yes there are stand up guys on this board but there are pretty of TOOLS who hide behind there keyboard out there.
 

·
Registered
Joined
·
3,226 Posts
JohnnyG 1970 said:
Yes it is my real name. No, I do not talk **** on the forum. Yes I do not hide behind a keyboard. My point is- You don't have to back it up. AKA not a very stand up thing to do.- Just my opinion. I bought my bike from RBIKES.COM. Was treated very well. So I feel the truth needed to be out there. Note He was never told he was not getting a grease gun or the frames from Intense do not come with them-grease gun. Example- The Intense Tracer Vpp flush bolt thing. When guys who already had there new Tracer Vpp had the chain rubbing issues going on.I called Rbikes.com spoke to Adam told him about this. He them called Intense they-Intense told him they would be sending out new flush bolts to the dealers. I then posted this. My ride review of my Tracer Vpp. I had said stuff about the stock rear shock rp-23 being so plush. Note after that a lot of people came out said the same thing. So you are so so so right!!! All my post, I just talk sh*t. Yes there are stand up guys on this board but there are pretty of TOOLS who hide behind there keyboard out there.
let me get this straight, johnyg is your full name? you don't hide behind your keyboard? really? isn't that what everyone on here is doing? forums are for voicing your opinion the emhasis on your. how do you back up what you say? by saying it again? who are you? johnnyg, who the hell is that other than your keyboard i.d. why attack the op for having a different opinion than yours. i had no idea that you speak for all of rbikes customers. i'm glad you called them and got the straight goods on waht was said to the op. i know the guy you talked to is a straight shooter and would never lie about what really happened. thanks for clearing this all up for us and for showing the users of this forum what a stand up guy you are.
johnnyG1970, are you related to that other one word name guy mclovin?:thumbsup:
 

·
Registered
Joined
·
777 Posts
qbert2000 said:
let me get this straight, johnyg is your full name? you don't hide behind your keyboard? really? isn't that what everyone on here is doing? forums are for voicing your opinion the emhasis on your. how do you back up what you say? by saying it again? who are you? johnnyg, who the hell is that other than your keyboard i.d. why attack the op for having a different opinion than yours. i had no idea that you speak for all of rbikes customers. i'm glad you called them and got the straight goods on waht was said to the op. i know the guy you talked to is a straight shooter and would never lie about what really happened. thanks for clearing this all up for us and for showing the users of this forum what a stand up guy you are.
johnnyG1970, are you related to that other one word name guy mclovin?:thumbsup:
YOUR WELCOME LOL...
 

·
Registered
Joined
·
1,653 Posts
confused...

JohnnyG 1970 said:
Note He was never told he was not getting a grease gun or the frames from Intense do not come with them-grease gun.
How tha F#@#@$ do you know what he was told? Unless you are at the shop, talking to him yourself, now THAT would make a lot of sense. Otherwise, stop yapping about what you "know" he was told.
 

·
Commit or eat sh!t
Joined
·
2,394 Posts
Not commenting on this particular store or circumstance, since none of us can really verify anything. But in general, a shop or store should not sell or send the frame without all the parts and accessories that it is supposed to come with, unless it was agreed upon in advance. If the shop didn't get grease guns with the frame, they should let the buyer know and get it to the person when it becomes available or take it from another bike.
 

·
Registered
Joined
·
1,653 Posts
Not commenting upon the shop either...

I'm not commenting upon RBikes.com either, simply to point out that I think Johnny forgets sometimes what he says, and what he "knows" and what he thinks he knows. In his first post, RBikes "forgot" to put his grease gun in the box when they sent him his, and now the story changes to it was part of a whole bunch of frames that Intense screwed up and didn't include the grease guns. The OP simply asked if he should get a grease gun, and if most people get theirs, and everyone has said the same thing, yes. I don't know what he was told by RBikes.com, except for what he said he was told. Neither does Johnny, but at the same time, it makes no sense to stockpile the grease guns and grease.

Crank-87, according to him, gave them a couple of opportunities to simply say, "its on its way, our apologies". But instead, he gets bashed by the shops apparent water-boy for asking a legitimate question.

RTW, this is your fault man, why didn't you weld grease guns to the rear triangle on all those frames going to Chicago?
 
1 - 20 of 39 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top