customfab said:
you need to give some indication of how it happened. Since it didn't fail at or near the seam I'm pretty sure you did something to cause this failure. I've seen people destroy well built wheels in a single ride, doesn't mean it was the wheels fault. Think about that next time before you try to deface a company with a reasonably good reputation.
There will ALWAYS be someone who jumps to the company's defense, no matter what. While I agree with your first sentence, the rest of your post is just plain stupid until hearing what you asked for in the first place.
Ask the question, get the answer.... THEN call the poster a liar if you feel the need. Don't do it all in one step.
JSD303 said:
Were the wheels looked at after you started riding them? Usually a new set of wheels will need to be trued a little after the initial break-in...
Really? They were
3 months old!! How much looking after do you need to do on something brand new? Sure, if there was something obviously wrong with them, you shouldn't ride them, but after only 3 months... truing and inspecting and whatnot? When do you ride amongst all that truing and cleaning and inspecting and NDI testing you're doing on your wheels?
The wheels are 3 months old, the guy barely weighs more than his bike and lives (so presumably) rides in Houston. Houston... what kind of things can you really hit in Houston to damage rims? Sheesh, give the guy a break.
His post said the wheels failed and he was disappointed. And rightfully so, I would say.
I'm sure Stans or whoever built them will warranty them, so I don't see any besmirching of reputation or whatever... just his experience and his disappointment. Now, if they don't make good on the rim, then we can begin the besmirching!