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Had a few days open and hadn't been riding recently so I went to wash the bike and get it ready to go. When I got around the thin plates that hold the top part of the shock link I noticed a crack at the seat tube joint/weld. I guess this is exactly what the warranty is for but still so sad. I've sacrificed shins/elbows/hips to keep from denting and scratching my prized team color 575 (cause I heal, bikes don't), it's a shame to see it go down like this.
It was Friday afternoon so I'll have to wait until Monday to talk to them at length. Has anyone here experienced this and the warranty process? I hope this process is relatively quick, it's amazing how bad you want to ride when you can't!
Here's a pic of the crack. I'll let you all know what happens.
It was Friday afternoon so I'll have to wait until Monday to talk to them at length. Has anyone here experienced this and the warranty process? I hope this process is relatively quick, it's amazing how bad you want to ride when you can't!
Here's a pic of the crack. I'll let you all know what happens.
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