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1,502 Posts
i might guess that the air spring leaks. Maybe the cable is over-tight and not closing the "valve"

But, one of the things you paid for is Trek service, so make it their problem.
 

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jcd's best friend
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3,413 Posts
Try loosening the cable tension on the lever. Some dropper post levers have a barrel adjuster to help you set it.

Like others have said, it could be just a little too tight.
 
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