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Discussion Starter · #1 ·
Hey all,

When I purchased my frame recently was the manual and a quality control record that was attached to it. No sign of a warrenty card as mentioned by the manual. Now I contacted the bike shop where I bought it from and they said that it didn't matter - all I needed was my original receipt. I pushed for it anyway and today received another quality control record which I presume they have ripped off another frame.

My question is is this quality control record the actual warrenty card as they are trying to pass it off as or am I right in thinking that it's different and should actually say 'warrenty card' on it!

I'd contact Rocky directly but as I live in the UK the toll free number isn't exactly toll free and writing would take a while..

Thanks.

--Cynan.
 

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Hey i just just registered my ETSX on the rocky mountain website. and when i was reading the warrenty thing it said that you can void it by add new components to your bike. now doesnt that sound really dumb.
 
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