That is defective. Return or warranty.
possibly...who in heck decided that a huge open slot is good for cables... vs cable-sized ports like everyone else doesKind of looks like it could be from stamping the serial #
If it is an option, I'd find a new dealer stat.Dealer said believes is normal
it's QC2 that checks for cracksWell, QC1 and QC3 think it is just fine!