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The valve assembly screws in and is likely sealed with an o-ring.

Often you can tighten it with a hex wrench. You may need to remove the valve core to get the wrench in enough.


If tightening it doesn't help pull it out and see if you can replace the o-ring.


It doesn't work now so you probably won't make it worse be trying to fix it.


Second the idea of finding a new shop. They should be more helpful than a forum if they want your business.
 
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