[aggiechad2005]

I am still waiting to hear back from Titus as to their say, but what are y'all's thoughts? Anyone have experience with both? Is the Carbon really better as they claim it to be?

 

[dogonfr]

Personally i prefer Aluminum but if your just doing XC Carbon should be just peachy. :thumbsup: How long have you been waiting for a reply??

 

[aggiechad2005]

well i sent them an email about 2 maybe three days ago. are there any others bikes i should check out? i just know i rode a switchblade before i enlisted and loved it, and the racer-x is a little more my riding style, very cross country with a rough stuff and jumps from time to time.

 

[dogonfr]

CF is really comming allong but i dont feel it is there yet for rough conditions or jumps. This is a personial oppinion though. If it is taking that long for Titus to get back to you shame :nono: on them, not a way to win confidence in a customer. If you are looking at Gucci there is the Turner Flux http://www.turnerbikes.com/2007/flux.html If you want a sweet bike the Ibex Asta http://www.ibexbikes.com/Bikes/ASTA-PRO-Details.html :thumbsup:

 

[blackagness]

Titus also has a phone with which they would be more than happy to answer any and all Q's you might have in my experiance.

 

[aggiechad2005]

Oh trust me I am well aware of Titus' phone number, however given my current location, Iraq, I cannot easily access a phone to call them. Email however, is readily available. I am not worried I know I will hear back, they are terrific guys out there in Arizona.

 

[chad1433]

I think carbon has come of age. Several manufacturers are using it in XC frames like GT, Trek, Specialized and Ibis to name a few. I would think that over long riding periods, the carbon's ability to dampen trail chatter would translate to less fatigue.

I think, however, that if you're a novice or near intermediate rider, the danger of damaging a carbon frame should be a consideration, though I have to admit, I've not seen or heard any reports of people crashing a frame and damaging it. But, thin aluminum walls are just as suseptible to damage as anything. And generally speaking, an Al dent is irreparable, too.

 

[Bikerbob.com]

emailing Titus

Oh trust me I am well aware of Titus' phone number, however given my current location, Iraq, I cannot easily access a phone to call them. Email however, is readily available. I am not worried I know I will hear back, they are terrific guys out there in Arizona.

Unless you write directly to one of the Titus reps, your email will end up in a huge inbox full of spam. I suggest you get one of their personal emails for a much faster response.
I hesitate to post them here, though. Then they would be spammed.
What's your question for Titus? How are the trails there?

 

[dogonfr]

Unless you write directly to one of the Titus reps, your email will end up in a huge inbox full of spam. I suggest you get one of their personal emails for a much faster response.
I hesitate to post them here, though. Then they would be spammed.
What's your question for Titus? How are the trails there?

That is snobbish Customer Service. :eekster: I would never do business with a company that throws there email info's in the trash. Once i find out thats where I get sent thats the last time i will deal with them again, sorry for my snobbish response.

 

[Bikerbob.com]

Not exactly

That is snobbish Customer Service. :eekster: I would never do business with a company that throws there email info's in the trash. Once i find out thats where I get sent thats the last time i will deal with them again, sorry for my snobbish response.

What I meant to say is that their company emailbox gets lots of spam along with hundreds of requests for info (what size should I ride, do you have free stickers, which bike is better for me, can I buy one from the factory? etc.). So it's a task to weed through them and send timely responses back to the numerous questions.
I have the same issues but on a much smaller scale.
They don't throw your email in the trash, of course.

I can say that they have the best phone response from a bike company I've ever experienced. I always get a live response, eager to help, from whoever picks up the phone. I never feel rushed or asked to hold. Can't say the same of many other companies.
I hope you weren't being serious.

 

[dogonfr]

I hope you weren't being serious.

Yes i am, i deal with the same thing when i walk into work & fire up my computer. I dont believe they are getting 75 info's + when they walk in the door in the morning. I emailed Manitou July 2nd about a broken fork part, i received a reply July 3rd saying parts are in transit but no problem whats your mailing info. July 10 we emailed 3 times to verify model & part & the part is on the way. Please keep in mind this is a company moving from So. Cal to the East Coast. That is Customer Service! :drumroll: Honestly because of the move i didn't expect a answer till they were settled in & most likely the email would have been purged & that would have been a legitimate excuse to me.