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947 Posts
Discussion Starter · #1 ·
That last thread on Paul's cranks reminded me of something I've been meaning to do for a long time -- send out a public THANK YOU to Paul. In the spring I bought a new-to-me Soulcraft that came with Paul hubs and an ACS freewheel. Immediately sitting down to replace the ACS with my White Industries freewheel, I noticed two things: 1) the threads on my Paul hub were a bit messed up; and 2) the White wouldn't thread on...

Long story short, after corresponding with Paul himself, I sent my entire rear wheel to Paul's facility, he chased the threads on the hub and shipped the wheel back to me -- all free of charge and in no more than a week.

I wasn't the original owner, and he didn't know me from Adam. Just fantastic customer service. Needless to say, I promptly ordered a set of those groovy love levers!
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