This goes for pretty much anything. If you open negotiations, you're essentially saying you'll buy if you reach an agreeable price. If the shop meets your price, don't tell them "you'll think about it" and try and beat it elsewhere.Call_me_Clyde said:Negotiate in good faith, only when you are ready to buy. In other words, don't go into the shop and haggle, just to see how far down you can get them, and then tell them...well..I'll think about it.
yes, most of our customers really like our program. And yes, you can use the gift cards toward service.rekibtm said:the 10% gift card Idea is great! I would rather have that than a discount on gear purchased at the same time. I wonder how it works out for the shop though. You could use it to replace parts you break or for service that might not be "covered". I already have all the gear I need so the gear discount doesn;t do much for me.
This is an excellent idea, but don't expect the payback to be huge in terms of dollar savings. It's really about building the relationship with the LBS so that they know you when you come in, and builds a sense of camaraderie. I've built good relationships with 2 LBS by doing exactly what thebigred67 suggests. I buy many of my bike related goods online, and do a lot of wrenching myself, and my LBS knows that. I also need the support of my LBS, and am happy to support them when I can. Hanging out and talking shop is great. Get to know them on a more personal basis. When you have a last minute issue before your Saturday morning ride, or when you're a dollar or two short on your total, this is when the relationship really pays off. The shop I support right now has three employees, and I dropped in at Christmas time, and the owner greeted me as usual and said "What's up? Whatta ya need?" I said "I wanna buy you guys lunch" I got blank stares from the three of them. I popped $30 on the counter and said "Buy the guys lunch, on me. Merry Christnas" and just walked out. I really don't expect anything in return, just wanted to show my appreciation for them handling my needs. I felt pretty good walking out of the shop that day too.thebigred67 said:Find a LBS you like. Hang out and talk bikes and family. Buy lunch for them. Ride with them. Ten bucks worth of beer goes a long way if they like beer. It is kinda simple, you might get a better deal and some friends in the process. It is really good to have friends that work in a shop. Keeps you riding more too.