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Price Match Codes not working at Jenson USA, please help!

1200 Views 3 Replies 3 Participants Last post by MarthaT, Jun 7, 2012

blueskyy

Discussion Starter · May 27, 2012

I'm having a problem at Jenson USA, hopefully someone can enlighten me. When I request a price match, it will be approved, giving me a code. But when I submit the code, I get the message, "Invalid or expired promotional code was entered" every time, no matter what I do.

Is anyone else having this problem, or am I doing something wrong? Please help!

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jchristopher

· #2 · May 27, 2012

Technical difficulties are currently preventing the redemption of promotional codes at checkout on our website. We hope to resolve this issue as soon as possible and will be providing updates on our Facebook page, http://www.facebook.com/JensonUSA.

Should you encounter any difficulty please call us at (888) 880-3811 or send us an email via the Help Desk on our website. We have a workaround to reset codes one-by-one to restore their functionality.

Thank you

Jenson USA

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blueskyy

Discussion Starter · #3 · May 27, 2012

jchristopher said:
Technical difficulties are currently preventing the redemption of promotional codes at checkout on our website. We hope to resolve this issue as soon as possible and will be providing updates on our Facebook page, http://www.facebook.com/JensonUSA.

Should you encounter any difficulty please call us at (888) 880-3811 or send us an email via the Help Desk on our website. We have a workaround to reset codes one-by-one to restore their functionality.

Thank you

Jenson USA

Thank you for your help, I'll follow your advice.

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MarthaT

· #4 · Jun 7, 2012

any new codes

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