[surftime]

Play in the front wheel-bearing or hub issue on new SJ FSR 29er - what would you do?

Recently after about 140 miles i noticed some sound and then play in the front of the bike - my new SJ FSR 29er. I didnt know what it was until i saw there was a small amount of side to side play in the front wheel. The front end made noise and the play made it flex

Took it to the repair store and they tightened it but could not get it perfect - they said i could pick it up and ride.

Question is - what should i do. Its a new expensive bike - obviously i should get the problem part replaced - right? They said that might take a trip to specialized or at least they would have to send it out. But shouldn't they just be able to take another front wheel and slap it on there? Finally if i keep riding could the problem get worse.

Sorry i dont know the exact name of the problem part but im pretty sure its just the bearing or case that holds the bearing

 

[AZ]

Return trip to the shop you bought it at . Be persistent but polite .

 

[frdfandc]

Hub needs to be re-adjusted

Head back to your LBS and have them fix it correctly. As AZ.MTNS said, be persistent but polite.

If they still can't get it correct, find another Specialized store that actually has a mechanic that can do a hub adjustment. Its not that hard. Some hubs are a little bit more tricky than others to get the adjustment correct.

I did a rear hub adjustment on an XT hub. With the oversized axle that Shimano puts in, hub adjustmets take approx 15-20 mins to get it perfect. If not, then the hub is toast. Normal cup/cone hubs take literally 2 mins to adjust.

 

[atom29]

All Stumpjumer FSRs have sealed cartridge bearing hubs this year. That means it's not adjustable, it just bolts together. Make sure you're dealing with the service manager at the place you bought the bike so it's someone that might know what going on an the labor is free. Otherwise request a warranty.

 

[surftime]

Thanks everyone, the LBS is helping me out and is ordering the replacement part. Looks like the problem was the Maxle - not the hub. Its that part the goes through the drop out to hold the wheel in.