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Discussion Starter · #1 ·
Hi wondering from US ordered nobl wheels lately and got tagged with import fees. I have a we are one wheelset on my other bike and didn't pay such fees. I emailed nobl and just waiting for a response.

Ty

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The Canadian tax assessors can be very fickle/random in their decision to tax exports. Identical items will sometimes be taxed and other times will not be taxed.
 

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I don't think any company has any real control over this kind of stuff. What company is Nobl using to ship??

When I ordered my Cascade link for my bike they said international shipping was done with USPS. I thought "perfect!". Lo and behold I got a tracking number for UPS. Sure enough, I paid an extra $90 for taxes and "government fees". I tried getting Cascade to help but they wouldn't. I suppose it's not up to the small company to figure out which shipping service to will screw international customers the least...maybe it should be if enough people complain?

JensonUSA has it figured out which is why I only order from them. But they're bigger and probably already had all kinds of people complaining.
 

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I just got hit with $220 in brokerage and import fees from a Nobl shipment. Annoyed with myself that I didn't do enough homework about this prior to ordering, but rationalizing it because the hubs I wanted were not readily available elsewhere. Lesson learned. Nobl could do a better job spelling out the possible or likely extra costs on their Web site. I won't likely order from them again due to this result.
 

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Discussion Starter · #12 ·
I just got hit with $220 in brokerage and import fees from a Nobl shipment. Annoyed with myself that I didn't do enough homework about this prior to ordering, but rationalizing it because the hubs I wanted were not readily available elsewhere. Lesson learned. Nobl could do a better job spelling out the possible or likely extra costs on their Web site. I won't likely order from them again due to this result.
Did you pay already? I emailed nobl and they are going to refund me some of the fees. Really weird that they haven't figured it out. Like i said, ordered we are on wheels and there were no import fees. Only went with nobl because of the ck hubs. If i would have know, i would have bought and got my wheels done locally.

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Customwheelbuilder.com sells Nobl rims and CK hubs. They鈥檙e out of Colorado. I purchased from them last spring and they were offering 10% off at that time, looks like they aren鈥檛 offering discounts on Nobl right now, but they are listed at the same price as buying direct from Nobl.
 

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Did you pay already? I emailed nobl and they are going to refund me some of the fees. Really weird that they haven't figured it out. Like i said, ordered we are on wheels and there were no import fees. Only went with nobl because of the ck hubs. If i would have know, i would have bought and got my wheels done locally.

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Likewise. I've emailed Nobl so we'll see what they say. Given the amount of fees levied, it feels a little disingenuous to leave out this material information from the ordering process.
 

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Did you pay already? I emailed nobl and they are going to refund me some of the fees. Really weird that they haven't figured it out. Like i said, ordered we are on wheels and there were no import fees. Only went with nobl because of the ck hubs. If i would have know, i would have bought and got my wheels done locally.

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Huge difference between wao and nobl.

Wao - manufactured in Canada. Pretty sure they fall under some sort of free trade agreement between Canada and us of a that the us of a gov't does not tax those imports

Nobl - aka light bicycle - manufactured in Asia, and assembled in Canada. As the product is from a country not agreeing with everything American the govt taxes their stuff coming in to the country to encourage you to buy local.

The fees shipping companies add is for the service of them dealing with the paperwork for you.
 

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Discussion Starter · #17 ·
Huge difference between wao and nobl.

Wao - manufactured in Canada. Pretty sure they fall under some sort of free trade agreement between Canada and us of a that the us of a gov't does not tax those imports

Nobl - aka light bicycle - manufactured in Asia, and assembled in Canada. As the product is from a country not agreeing with everything American the govt taxes their stuff coming in to the country to encourage you to buy local.

The fees shipping companies add is for the service of them dealing with the paperwork for you.
Good to know, well see tomorrow if i end up paying.

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Discussion Starter · #18 ·
Ended up paying the brockerage fee and of course there is a delay in ups system, so will wait again for delivery tomorrow. Told nobl, well see if they will issue a refund like the said.

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Nobl only refunded me $55 for the brokerage fee abyt the extra $160 is considered as tax. Should have with WAO.

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I think that's pretty fair that they covered the brokerage fees. You can't seriously expect companies to pay taxes that YOUR country wants on the products you import.
 
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