[Lu-Max]

My dilemma: the LBS I purchased my mountain bike from gave me a price quote for a new set of wheels for my mountain bike for $800 (with tax it will be $860). I checked a few online wheel builders and can get the exact same build from a very well-reviewed builder including shipping fees for ~$700.

Even though I have bought two bikes from them as well as quite a number of parts there never seems to be a discount for their regular customers. I think I have easily spent in excess of $5K (probably even >$6K) at this store over the years. I have also sent a number of customers their way. Heck, I even give the guys in the shop six packs of micro brews when they do any major work on my bikes.

So, do I continue to support them or do I save myself ~$160?

WWYD?

 

[meltingfeather]

i'd give them an opportunity to match the out-the-door price at the very least.
i also wouldn't expect special treatment. some guy from out of town could drop in and outspend your years of bikes and parts in an afternoon, and from a business perspective that's probably a better candidate for some sort of discount than you.
you might also think of any support they give to your local scene and any advice or insight you might have gotten from them over the years that you're less likely to get from a one-time internet purchase.
:thumbsup:

 

[sunnyside]

I am not sure about your LBS but if you want some of the best custom wheels available for the best price call Larry, at Mountain high cycle in Co. Not all bike shops specialize in hand built wheels, Larry has been around for years and builds the wheels himself and has been featured is several magazine articles just about how good his wheels are. Just saying he is well known in the industry. http://www.mtnhighcyclery.com/

 

[Lu-Max]

Thanks for the advice, it is greatly appreciated.
Not certain what I will do yet, but I will take the weekend to think about it and let you know.

 

[Lu-Max]

Found a local guy who will be building my new wheels.
Total cost will be just under $600 which includes a case of excellent Pale Ale micro-brew.