Pursue the claim. Not right for a sticker that was expected to be removed to remove the paint.
Yeah you’re absolutely right going riding after work today anyways! I at least brought it up to them so hopefully they can correct adhesive issue in the future so no one else has to experience this.That sucks, I would take a sharpie and most likely then forget about it in a day or saw.
Also its scratched now and the next ones will not hurt that much and after awhile it will be covered in scratches anyway.
Interesting about transition bikes and paint issues. Hopefully they see this and work on improving that’s all we can do as individuals and as companies. Strive to get betterit would bother me but I would probably just put some invisiframe on the bike, and knowing it is a transition I would expect questionable paint as both of my scout's paint had issues.
Haha! Yeah the nail polish or sharpie is probably the best bet. I’ll wait to hear from transition but more than likely that’s the route I’ll go.And while you at it sticker bomb the whole bike.😜
I totally hear you. If transition wants to go that route I’ll consider it. I just know the bikes are pretty much nonexistent right now but if they let me ride it until a new frame becomes available I would be interested in that. I know the bike is going to get chips but the paint that came off is in a spot that is not a typical chipped area. I submitted a warranty claim yesterday so let’s see what they say. I will definitely report back here!Alksion-you should pursue a new frame and frame over at the cost of the manufacturer and LBS. FWIW, my wife's 4 yr old SC TB had its clear coat blister. No biggie to her (or me). I contacted SC for clear coat or nail polish recommendations. Without any further explanation--other than a few cell phone photos--SC decided to warranty the frame at no cost.
You have no idea. I got screwed out of multiple spurs. I was in the process of putting deposits down and they sold. I was actually trying to get the X01 but that sold out. I had to drive down to San Diego from north orange county California just to pick up the bike.I think it's reasonable to be upset. I also agree that it's insane that any company at this point is using a sticker that doesn't easily peel off in one piece, other than in cases where the sticker isn't intended to be removed.
The good news is you got a Spur. I wanted a frame and gave up after months of trying. I was able to track down one or two Gx builds in my size within driving distance but even that was a chore. Ended up buying a different frame instead.
Glad I can help. I was very cautious like with most of my things. Hopefully you have better luckMy Spur is coming in May, I'll soak that sticker in goo gone before trying to peel it off. Thanks for the heads-up!
You could install some frame protection with graphics on it to cover it up too... dyedbro, AMS and ground keeper make some nice ones.
I am sure there's nothing they can do. I will probably just use a sharpie but as long as I did my diligence and they work on changing that adhesive material for other customers, then I will be satisfied.I had something similar with one of my bikes. I had some protective tape on the frame and I was taking a piece off to replace it and very large piece of paint popped right off the frame. I even heated the tape up and was careful with it. 100% was a paint issue coming completely unbonded but there is no way to prove it and specialized basically told me to kick rocks. Brand new carbon fuse frame off warranty after the first one cracked having only owned it for 3 months at best.