I'm all for giving credit where it's due, and most times I've dealt with the folks at DB they were great. But even my girlfriend couldn't believe the attitude I was given when this individual called me, since she was in the car with me and heard it on speaker. He was rude, condescending, and lost a future customer because of it.Sadly without both sides and a full account of the conversation it's not really worth much. I've dealt with DB on several occasions for a multitude of reason, some my own, some for others and never once did I feel dismissed or disrespected. I think there maybe more to your story your not telling, not saying your feelings aren't valid but sometimes people have unreal expectations.
Sent from #THELEGENDMTB using Tapatalk on an iPhone