You got a bill because you bought that hub used off Ebay which voids the warranty. If you had bought it new you wouldn't have been charged. It was your fault you bought a broken hub.RandyBoy said:I can assure you, when my Rohloff, which had 700 documented miles on it, and started slipping at 450 miles, had shifting problems and slipping in 3rd and 4th gears, when I sent it to Rohloff, I got a nice fat bill for the service, plus shipping.
If you want to save $$ buying used you have to accept the risks. If not buy new and get the warranty protection.
The result would be the same if you bought a $2K computer used from Ebay or another product. Most warranties are not transferable to a 2nd owner.