That's unacceptable in a frame that costs that much. It's a warranty issue. Contact Ellsworth and have them make it right. This one should be easy to prove.Brannigan said:
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Same problem as me Brannigan.
I'll have to see what Freeborn say about it,no Moment to ride now
miss it already,rode an Enduro yesterday no comparrison to the Moment.
I'll have to see what Freeborn say about it,no Moment to ride now
miss it already,rode an Enduro yesterday no comparrison to the Moment.hmm, i might have argued those points EW but since me and blower are both in the sunny UK i guess thats the proof, although it wasn't men in brown, it was some company called bax international, who make UPS and USPS look like saints!!!!
Anyway i'll get stuck in with a wire brush, i have 2 thomson seatposts so its not too much of a killer, i was just querying it due to this being my third ellsworth frame and the first to give me problems.
As for the shot/roto peening, i used to have to do that on stuff at my work, i remember pretty well the fact that the balls could get into places they weren't meant to, the only way of making sure it never got in there was to use blanking plates/plugs on every access to the internals of the component, then use the air hose to clean it up after, then after that it was a case of sticking the component into a petroleum pressure washer and after that a tank of trichloerethane vapour to clean it all up, i doubt ellsworths budget runs to that though, otherwise the frames would double in price to pay for the new kit.
Anyway i'll get stuck in with a wire brush, i have 2 thomson seatposts so its not too much of a killer, i was just querying it due to this being my third ellsworth frame and the first to give me problems.
As for the shot/roto peening, i used to have to do that on stuff at my work, i remember pretty well the fact that the balls could get into places they weren't meant to, the only way of making sure it never got in there was to use blanking plates/plugs on every access to the internals of the component, then use the air hose to clean it up after, then after that it was a case of sticking the component into a petroleum pressure washer and after that a tank of trichloerethane vapour to clean it all up, i doubt ellsworths budget runs to that though, otherwise the frames would double in price to pay for the new kit.
I'd take it back to where I bought the frame and let them [email protected] around with it. Maybe if a quick hit with a wire brush does the trick it'd be OK, but to go through running solvent down the tube...brushing...high pressure air....what a hassle.Brannigan said:hmm, i might have argued those points EW but since me and blower are both in the sunny UK i guess thats the proof, although it wasn't men in brown, it was some company called bax international, who make UPS and USPS look like saints!!!!
Anyway i'll get stuck in with a wire brush, i have 2 thomson seatposts so its not too much of a killer, i was just querying it due to this being my third ellsworth frame and the first to give me problems.
As for the shot/roto peening, i used to have to do that on stuff at my work, i remember pretty well the fact that the balls could get into places they weren't meant to, the only way of making sure it never got in there was to use blanking plates/plugs on every access to the internals of the component, then use the air hose to clean it up after, then after that it was a case of sticking the component into a petroleum pressure washer and after that a tank of trichloerethane vapour to clean it all up, i doubt ellsworths budget runs to that though, otherwise the frames would double in price to pay for the new kit.
I suppose Ellsworth could have offered to fix it for you, but maybe they thought that tearing down your frame to send back wouldn't be worth it to you. Either way.....they should have offered...just to be supportive.
That line about 100% inspected. How could that be true if you have this problem? Maybe they meant that 100% of the bikes are inspected, but not very well. Unreal.
XS Truth frame residue
I just purchased an extra small Truth for my wife about a week ago....brand spanking new off the production line and just available this year. I bought her the frame after my experience with my 2000 Truth. She's stoked after drooling at my Truth for years but too short to ride it. I am a total believer of the Ellsworth ICT. I can't claim to have ridden all of the high end bikes out there but the SC, Intense, Yeti I've ridden do not compare in the department of instant energy transfer from pedaling. Others like Epic, NRS, Fuel where bobbing is minimized do not compare in terms of suspension activeness and plushness.
With that said, I'm a little dissapointed with the seat tube and bottom bracket fitment issues I had when I was putting together the Mini Truth. I had much trouble inserting the specified 27.2 seatpost into the seat tube and I was told about the blasting bead residue when I called Ellsworth. Later I found difficulties threading in the bottom bracket. Upon inspection I found beads in the bottom bracket shell and in the threads. Also, there were scraps of aluminum hanging on the tube cut outs where they meet the threads. The beads caused a bit of cross thread on the BB cups and would have damage it if I had force them in. The scrap aluminum where the threads intersect the bottom tubing cutout had also stopped the cups from going in completely. I had to take a thin, round file to clean off the aluminum scrap haning on the thread and file the edges a bit. I then had to take the half-assembled frameset outside to run some solvent and pressurized water through the seat tube and bottom bracket to clean out the residues.
It wasn't a huge ordeal but indeed a hassle and it potentially could have damaged the BB cups. If I had known before hand it would be easier to flush and hose it prior to assmebling the components. I think this could have been avoided if holes were plugged during the sand blasting process. I think having nice, clean seat tube and bottom bracket is not too much to ask for when buying, I believe, the most expensive and best cross country frame on the market.
My customer input for the day
I just purchased an extra small Truth for my wife about a week ago....brand spanking new off the production line and just available this year. I bought her the frame after my experience with my 2000 Truth. She's stoked after drooling at my Truth for years but too short to ride it. I am a total believer of the Ellsworth ICT. I can't claim to have ridden all of the high end bikes out there but the SC, Intense, Yeti I've ridden do not compare in the department of instant energy transfer from pedaling. Others like Epic, NRS, Fuel where bobbing is minimized do not compare in terms of suspension activeness and plushness.
With that said, I'm a little dissapointed with the seat tube and bottom bracket fitment issues I had when I was putting together the Mini Truth. I had much trouble inserting the specified 27.2 seatpost into the seat tube and I was told about the blasting bead residue when I called Ellsworth. Later I found difficulties threading in the bottom bracket. Upon inspection I found beads in the bottom bracket shell and in the threads. Also, there were scraps of aluminum hanging on the tube cut outs where they meet the threads. The beads caused a bit of cross thread on the BB cups and would have damage it if I had force them in. The scrap aluminum where the threads intersect the bottom tubing cutout had also stopped the cups from going in completely. I had to take a thin, round file to clean off the aluminum scrap haning on the thread and file the edges a bit. I then had to take the half-assembled frameset outside to run some solvent and pressurized water through the seat tube and bottom bracket to clean out the residues.
It wasn't a huge ordeal but indeed a hassle and it potentially could have damaged the BB cups. If I had known before hand it would be easier to flush and hose it prior to assmebling the components. I think this could have been avoided if holes were plugged during the sand blasting process. I think having nice, clean seat tube and bottom bracket is not too much to ask for when buying, I believe, the most expensive and best cross country frame on the market.
My customer input for the day
For the record -- i purchased a new Moment (2004) from my local dealer and it si doing the same thing -- scratching the hell out of my new seat post...
As for long distances for shipping etc... I live in Seattle...
Dealer is going to handle this one as I have neither the time or the patience to deal with solvent, files, compressed air etc --
I am somewhat relieved to hear that I am not the only one -- other than this mishap I love the ride... but filing my own frame is bs... isn't it? I paid $4400 -- this thing should clean itself
As for long distances for shipping etc... I live in Seattle...
Dealer is going to handle this one as I have neither the time or the patience to deal with solvent, files, compressed air etc --
I am somewhat relieved to hear that I am not the only one -- other than this mishap I love the ride... but filing my own frame is bs... isn't it? I paid $4400 -- this thing should clean itself
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