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Discussion Starter · #1 ·
Has anyone had any experience with the manitou service agent in canada Trident sports?

My LBS was very reluctant to send my shock away because they said they haven't had very good experiences with them in the past. The shop said the last Manitou item they sent away took 3 months to get fixed. The shock is getting fixed under warranty as it's only 3 weeks old.

Am i expecting a 3 month wait?

Thanks in advance.
 

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Suspension Werx is who I would send it to as well. Super easy to deal with and fast turn around. The downside is that it will cost you some money as they are not a warranty center.
What needs to be done to the shock?
 

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Discussion Starter · #6 ·
Thanks. I will give them a call on monday.

The shock(evolver ISX6) has air in the oil, Rebound feels like poo(probably because there is air in the oil) and the IFP looses about 10psi a week.
 
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