Mountain Bike Reviews Forum banner
1 - 5 of 5 Posts

·
Registered
Joined
·
475 Posts
Discussion Starter · #1 ·
Recently picked up a ‘17 Levo and have had a difficult time getting my local dealer to do the firmware updates for the motor and battery. I have two batteries that I want matched firmware levels on motor updated to be able to run the trail remote.

My locals dealer has been resistant to it, saying Spesh says to only update if there’s a symptom or problem. Of course they didn’t tell me that until I left it with them for 5 days, only to pick it up and find out they had to research it and call specialized.

I’m looking for a good SoCal Specialized dealer that knows Turbo Levos and won’t give me flak and just do the updates.
 

·
Fatbiker Fatbiking
Joined
·
1,658 Posts
Did you try the "Find A Retailer" on the Specialized website? Your best bet is to do that and give dealers a call and go over your needs and hear their reactions as to their willingness to help you. Or you can try the electric bike review sub forum for Specialized ebikes: https://electricbikereview.com/forum/forums/specialized/
 

·
Registered
Joined
·
475 Posts
Discussion Starter · #3 ·
Thanks. I know there’s Spesh dealers almost everywhere, but just trying find first hand experience of those in the know. Not all bike mechanics are interested or caught up on electronics.
 

·
Registered
Joined
·
167 Posts
Cynergy Cycles in Santa Monica is owned by Specialized Corporate. They only deal in Specialized bikes and equipment. I've browsed their store, but never dealt with them, so I can't comment further. But since they are owned by Specialized, I would think they know most about firmware updates. You may want to call them first if you're coming from a long distance.
 
1 - 5 of 5 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top