We Are One has a great warranty. They stand behind their product. Zero BS. I have not heard of even a single person not happy with We Are One, their products, or their service and support, including their warranty.
They just rebuilt an older wheelset for me for next to nothing (not a warranty claim).
As an added bonus, you can install tires tubeless on their rims with a regular floor pump. The bead gets 90% seated almost magically with your hand. People who own them know what I am talking about.
Interested to see if anyone can suggest another company with a better warranty. I doubt it.
From their site:
Lifetime Warranty
…If you break a rim while riding, we send you a new one. Period. It is that simple.
NO rim replacement cost (shipping will be charged).
NO hidden fine-print.
Lifetime Support.
There is no reason to be concerned about what happens anymore. Ride the industry's best carbon rims and we have your back if you break one.
Plain and simple.
Please note that due to some people taking "NO questions asked" to the extreme: Our warranty does not cover vehicular incidents, vehicular accidents, or vehicular stupidity. We cover all accidents that occur while riding your bike. UPDATE Dec.15 2020 If your bike, wheels, or rims are stolen we will not consider that a warranty replacement.....yes someone tried this!
We feel that our warranty is offered for those "oops" riding incidents. If you do, however, manage to make a mistake out there in the big world and it is not while riding, let us know your story, we can be more than fair if the story is good enough to warrant it. If not we will offer a 50% crash replacement and call it fair.
Warranty covers original owners only. We do offer second-hand owners a 50% crash replacement.
