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Discussion Starter · #1 ·
Hi, new to this part
I got this Kona Impact 9 months ago, which is new still in mint condition.

i get services and upgrades my bike with a new front chain gear at my local Kona dealer a week ago.

after one week the derailleur snapped off and scratch the frames and did some other damage to the bike.

i dont do crazy off-roading and such. Mostly light downhill, city road and offroad.

what is the chances this to happen?

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