[TONYACCURSO]

I ordered and waited months for the Kenda nevegal stick e tires that were rated #1 in MTB magazine.
Upon installing them with stans, I found the sidewalls had pin holes in them (4 tires, same thing). I called Speedgoat, where I got them, and was informed tha Kenda probably would not warrantee them. I called Kend customer service and left 5 messages, but no one has called me back. Has anyone had this experience, with either the tire, or the company? I ride a Turner and a Salsa 29er, and customer service at both companies are exceptional. I would have bought the UST version, if MTB mag had not indicated how good they are with the Stans.

 

[shiggy]

I ordered and waited months for the Kenda nevegal stick e tires that were rated #1 in MTB magazine.
Upon installing them with stans, I found the sidewalls had pin holes in them (4 tires, same thing). I called Speedgoat, where I got them, and was informed tha Kenda probably would not warrantee them. I called Kend customer service and left 5 messages, but no one has called me back. Has anyone had this experience, with either the tire, or the company? I ride a Turner and a Salsa 29er, and customer service at both companies are exceptional. I would have bought the UST version, if MTB mag had not indicated how good they are with the Stans.

Kenda will not help you and they do not need to.

DO NOT USE any fluid based sealant product in your KENDA tires

Dear Kenda Valued Customer,

KENDA WILL NOT AND DOES NOT ENDORSE THE USE OF ANY FLUID BASED SEALANT PRODUCTS IN KENDA TUBE TYPE OR TUBELESS TYPE TIRES. USE OF ANY FLUID BASED PRODUCT IN KENDA TIRES WILL VOID ANY WARRANTY CLAIMS.

THANK YOU!

Kenda Management[/B]

http://kendausa.com/bicycle/news/bicycle_news_174.html

I believe it is irresponsible of MBA not to mention the Kenda policy on the use of sealants. Complain to MBA, not Kenda.

 

[Circlip]

I ordered and waited months for the Kenda nevegal stick e tires that were rated #1 in MTB magazine.
Upon installing them with stans, I found the sidewalls had pin holes in them (4 tires, same thing). I called Speedgoat, where I got them, and was informed tha Kenda probably would not warrantee them. I called Kend customer service and left 5 messages, but no one has called me back. Has anyone had this experience, with either the tire, or the company? I ride a Turner and a Salsa 29er, and customer service at both companies are exceptional. I would have bought the UST version, if MTB mag had not indicated how good they are with the Stans.

Sorry to break the news, but you're SOL in expecting any remediation from a company whose products you are using in a completely different manner than intended i.e. without a tube. In fact this notice has been circulating for some time now;

http://www.kendausa.com/bicycle/news/bicycle_news_174.html

Blame the MTB mag and not the tire company. For what it's worth, I run regular tires as goo converted tubeless also, but I'm willing to accept that anything that doesn't work or goes wrong is my responsibility, not the tire manufacturer's.

 

[carter1]

I've blistered 3 UST Nevegals this year with Stans. I still think the Nevegal is the best tire for me in my area, and have bought 2 more. I now run them dry. I had no problem mounting them dry and have not had any significant leakage. It was an expensive mistake, but it was MY mistake.
c

 

[applegreenheckler]

It has to do with the rubber compunds that kenda uses, Stans breaks it down. Some of the Conti's do the same thing. I think there is more natural rubber mixed in or something along those lines

 

[EJ_92606]

It has to do with the rubber compunds that kenda uses, Stans breaks it down. Some of the Conti's do the same thing. I think there is more natural rubber mixed in or something along those lines

I've been using Stan's with Kendas (non-UST) for a long time with no problem. The Kenda rubber issue seems to relate to UST tires or to tires that are not used frequently. Also, I don't think the original poster's issue has anything to do with Stan's sealant.

 

[Ligero]

I've been using Stan's with Kendas (non-UST) for a long time with no problem. The Kenda rubber issue seems to relate to UST tires or to tires that are not used frequently. Also, I don't think the original poster's issue has anything to do with Stan's sealant.

He is wanting the tires replaced because he can't use Stan's sealant in them because of the pinholes in the sidewalls.

 

[TONYACCURSO]

Here is the funny thing. On Kendas web site, they are capitalizing on the MTB rating, by stating that their tire was selected number one in the test, however their tire WITH STANS was selected number one, not with tubes. Nor was their UST tire number one. I dont think they should have it both ways.
I understand that if I choose to use stans, its on me, but the friggin tire has holes in it new!! There is no way the ire should have holes in it. Even if I use a tube, the holes are weak areas that, when stressed, will open and rip. I have used many tires with stans, and some worked, some didnt, but none had holes in them.

 

[Guest]

if you are patient with the tires and the sealant (and can use the search function to find out how others are making their tires work with the sealant) then the tires WILL work tubeless. the issue with blistering or delamination will still be there. i do think that others are correct when they post that the likelihood of blistering goes up dramatically if you don't ride your bike frequently.

 

[icegeek]

...their tire WITH STANS was selected number one, not with tubes. Nor was their UST tire number one. I dont think they should have it both ways.

Excellent point.

(another long-term Kenda's n sealant user)

 

[RED5]

I understand that if I choose to use stans, its on me, but the friggin tire has holes in it new!! There is no way the ire should have holes in it. Even if I use a tube, the holes are weak areas that, when stressed, will open and rip. I have used many tires with stans, and some worked, some didnt, but none had holes in them.

Most if not all tires are pourous and have some small holes in them. Its a characteristic common with alot tires, not just Kendas. If you read the No Tubes site it talks about this and explains that it's quite common.

 

[Bikinfoolferlife]

Here is the funny thing. On Kendas web site, they are capitalizing on the MTB rating, by stating that their tire was selected number one in the test, however their tire WITH STANS was selected number one, not with tubes. Nor was their UST tire number one. I dont think they should have it both ways.
I understand that if I choose to use stans, its on me, but the friggin tire has holes in it new!! There is no way the ire should have holes in it. Even if I use a tube, the holes are weak areas that, when stressed, will open and rip. I have used many tires with stans, and some worked, some didnt, but none had holes in them.

Yes, but you still went with (1) an MBA opinion (remember the phrase "consider the source" and (2) an advertising claim (repeat "consider the source") despite a reasonable amount of information available that you probably would have a problem and that the company did not support that application....caveat emptor

 

[shiggy]

Here is the funny thing. On Kendas web site, they are capitalizing on the MTB rating, by stating that their tire was selected number one in the test, however their tire WITH STANS was selected number one, not with tubes. Nor was their UST tire number one. I dont think they should have it both ways.
I understand that if I choose to use stans, its on me, but the friggin tire has holes in it new!! There is no way the ire should have holes in it. Even if I use a tube, the holes are weak areas that, when stressed, will open and rip. I have used many tires with stans, and some worked, some didnt, but none had holes in them.

MBA rated the Neve w/Stans #1 (and sort of made it look like a distinct model from the tube tire). The Neve with an inner tube was ranked #2. Throw out the converted tire and the Nevegal was still ranked #1.

The casing will not rip open when used with an inner tube just because there are pin holes in the sidewall. Standard tire casings are not normally air-tight or designed to be.

 

[TONYACCURSO]

Buyer beware, I guess.
Thanks for the feedback. I guess I'll throw tubes in them, and try something else when these wear out. Im using the Intense system 4's now, which are great, but also not able to be used tubeless. I miss using low pressures in tubeless tires. I guess the lesson learned is to purchase UST tires next time.

 

[Vancbiker]

Buyer beware, I guess.
Thanks for the feedback. I guess I'll throw tubes in them, and try something else when these wear out. Im using the Intense system 4's now, which are great, but also not able to be used tubeless. I miss using low pressures in tubeless tires. I guess the lesson learned is to purchase UST tires next time.

Why not use them with Stan's??? Hundreds of other riders are using them tubeless. Before you mount them scrub out the inside of the casing with soap and water and a Scotchbrite scrubbing sponge. This will remove any mold release residue that may interfere with the sealant. Rinse with water then mount as usual with the Stan's. The sidewall pinholes will seal fine.

On a tire, the rubber in the sidewalls is really only there to bond the sidewall plies together and give a bit of protection to them. Airtightness is not a criteria. UST has an additional "liner" layer molded to the inside of the casing to make it airtight.

I've been using Kendas for over 2 years with Stan's with no problems since figuring out about the scrubbing the casing step a while ago.

 

[shiggy]

Why not use them with Stan's???...

Uhhh...Re-read the starting post.

 

[Vancbiker]

Uhhh...Re-read the starting post.

I made my statement because in his previous post he states...

"Buyer beware, I guess.
Thanks for the feedback. I guess I'll throw tubes in them, and try something else when these wear out."