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Discussion Starter · #1 ·
don't waste your time with jensonusa.com and their price match is a farce. Tree fort bikes will price match and they have better customer service.
 

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rothog said:
don't waste your time with jensonusa.com and their price match is a farce. Tree fort bikes will price match and they have better customer service.
I had jenson price match a set of rebas for me. They took almost $200 off there price. They just didn't give me a free headset like the deal that was going on if I paid full price but i was ok with that. I had to fill out a form on a page and they e-mailed me back when I got approved with a special link to the item with the price matched price on it. Did you try this?
 

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I have price patched literally dozens of items successfully with Jenson.
 

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Had two items price matched without any issue. On one of the other items (pedals) they were they lowest i could find. One of the pedals was defective when I got the shipment. I called and they cross shipped me new pedals and credited me return shipping to my CC. Very impressed with their customer service and will always buy there if possible now.
 

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Discussion Starter · #7 ·
i get it, Jensonusa is the sponsor.

I was declined three consecutive times, i guess you have all had better luck? ok, point made.
 

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i've pricematched hundreds of times. usually i'll search the net for what i want and if they have it at jenson, i'll pricematch it and buy it there. but i only think this way because they sponsor these forums.
 

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Jensonusa just price matched an xfusion hilo for me. Incredible deal and super fast shipping! I've had nothing but great customer service from them so far.
 

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I just got turned down on a price match at Tree Fort on a pair of SIDI Megas.
They wouldn't price match from Trisports.com.
The Trisports price was sale priced.
They offered me 2% off.......
Make it 5 and maybe I would have purchased.
Having said that I still think Tree Fort has great prices/service
and usually is my go to place to order on line.
 

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Jlar said:
You do realize it has to be the exact same item.
AND from a REPUTABLE store.
You just can't say "Oh, Jacks Bike Shack will sell XYZ for whatever dollars" and expect them to match it.
 

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Jenson has always been great with price matches for me and for the most part Treefort has also been good - except last week when they wouldn't match Jenson's price on the direct mount XT front derailleur. I got the message "we simply can't go that low". I can't blame them since Jenson's price was ridiculously low.

:thumbsup: to both of them.
 

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The only times I have been juked by a Jenson price match were for Chain Reaction (no go because overseas) and something that was sold via an Amazon partner - a deal where someone like company X is part of the Amazon storefront and is actually fulfilling the order.

In both cases Jenson explained why the price match was denied and they were very polite/nice about it.
 

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I purchased the "2010" Easton Havoc AMs from Jensen but after receiving the wheelset from them I noticed the model year was actually '09 so I called and they refunded me the difference b/t bikebling's price (lowest price found online). It was cool that they did that, but I think they label some stuff with different model years so they don't have to price match. BTW they still are advertising the wheelsets as 2010s.
 
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