I'm not sure what's going on with them, sent an email inquiry but haven't gotten a response. I checked this morning and it was showing the restriction message again. Tried again this afternoon and is not showing anymore.I’m still getting the restriction. Tried a couple different SRAM / Rock Shox products
I received a shipment with ~$200 worth of parts from Jenson just two weeks ago, delivered with UPS quickly, shipping was free and there were no extra fees. IIRC when checking out it specifically stated there would be no added duties or charges, and that was the case.I'm about to place a $450 order with Jenson to Canada but am curious about duties etc. I found a page that says duties are covered ahead of time and they ship with UPS but I can't actually find a link to that page within their site! Anyone know if this still holds true? https://www.jensonusa.com/our-culture/help-desk/international
Thanks for confirming. I started this thread almost 4 years ago when Jenson moved to Ascendia for cost-cutting reasons.I received a shipment with ~$200 worth of parts from Jenson just two weeks ago, delivered with UPS quickly, shipping was free and there were no extra fees. IIRC when checking out it specifically stated there would be no added duties or charges, and that was the case.
Thanks for pointing this out. I tried a few different items as well, everything from tires to frame bags, looks like 19% on all of them.I was putting together an order with Jenson recently and was surprised to see that they were charging more than just the usual 13% taxes for orders bound for Ontario.
Based on trying a few different items in the cart, it looks like it is now 19% for bike parts and 26% for complete bicycles. I understand that complete bicycles always had a 13% tariff, but bike parts such as a derailleur used to be duty free so what's with the extra 6%?
I've spent some time searching to see if this is a result of the new US/Mexico/Canada trade agreement, but couldn't find anything. Anyone know the deal?
There's no brokerage fee with Jenson and shipping is calculated seperately if you don't qualify for free.how are you deriving this percent. theres obviously 13% hst. then theres likely a brokerage fee of $10-$20.
Only a handful of things should have an actual duty on top. shoes are 20% (on top of the above). Bikes are 6%. wheels are 6% i think as well. it can vary by country too. made in usa or england might not have a duty, vs china.