UPDATE: great support from Ibis, see below.
My third ride on my new brown sl. Had just carried the bike over a water crossing, hopped back on and started to pedal......CRACK!!!!!!
have not pulled post or investigated, since my dealer set everything up. large frame, I'm 6'1", 215
I'll take it in tomorrow and also contact ibis....
pretty bummed... long wait... riding is incredible now...
I'll keep you guys posted on what happens...