My coworker and I placed near identical orders for wheels when they had the 10% off coupon at Chain Reaction.
Both orders shipped out from CR the same day.
Both boxes were the exact same size.
Both boxes were being shipped to the same address (work).
Mine was valued about $30 more than his, but that appears to be the only difference.
His order showed up yesterday, no issues.
Mine showed up today. I had to pay $29.76 to get it from The Man. (Value was $315.11, $18.91 duty + $5.35 postal fee + $5.50 customs processing fee).
The box wasn't opened. The shipping invoice wasn't opened. The "Value" in pounds on the shipping invoice was visible thru the clear pouch. He is going to check his box tonight to see if the value was visible on his shipping invoice.
I have no idea why mine got tagged and his didn't. No shoes, no clothing, nothing but wheels.
There may be customs duties applied to shipments to countries outside the EEC - please check with your local customs office.
USA Only - We have provided US customs duties information as the charges are easy to predict. Nearly all cycling goods are zero-rated by US customs. Groupset items and headsets are zero-rated - you will not have to pay any duty. Some items such as pedals and saddles are charged at 8%. US customs related issues are covered in more detail in Currency/ Customs Info.
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