[woodc]

I just bought a set of wheels with Industry 9 enduro hubs that are setup for 9mm QR (front)

My forks are 20mm (Pike 351 and Sektor) so the LBS (which I have great confidence in) sold me some I9 endcaps to convert. The only problem is the assembly with the new endcaps is too wide to fit into the fork...by about 5mm (109mm gap in fork, 114mm hub/endcap).

At first I assumed maybe I had XC endcaps but I do not see 20mm as an option for XC hubs?

I do have the "regular" looking one on the non disc side and the one with the flange on the disc side. Also note: I cannot quite get the disc side one to "snap" on..so there is a tiny gap there (nowhere near 5mm though)

Any ideas....I am very confused? :madman:

 

[meltingfeather]

have you talked to your LBS or I9? :idea:

 

[woodc]

I would love to go back to the LBS with an educated diagnosis instead of walking in with drool on my chin and a big ? over my head My mistake for thinking that was something a forum was good for :nono:

 

[meltingfeather]

I would love to go back to the LBS with an educated diagnosis instead of walking in with drool on my chin and a big ? over my head My mistake for thinking that was something a forum was good for :nono:

If you're worried about your image at the LBS I can't help you, but I did provide two options.
The quickest, most confident resolution you'll get is contacting the people who made the part in question. I linked their phone number.
HTFU :thumbsup:

 

[woodc]

Thanks for the help...sorry for the snippy response a minute ago....

I will run it by the LBS tomorrow (they are not very local to me) and if they cannot figure it out I can contact I9 (they are almost as local as the LBS)

 

[meltingfeather]

Thanks for the help...sorry for the snippy response a minute ago....

I will run it by the LBS tomorrow (they are not very local to me) and if they cannot figure it out I can contact I9 (they are almost as local as the LBS)

No sweat, man. :thumbsup:
I was just trying to keep it as simple and direct as possible. If there is an actual issue with the end caps, which sounds like it could be the case from what you're saying, it ultimately has to go back through I9 anyway, and if you're not the first to have this issue, they are going to know about it. your not-so-local LBS may or may not have seen this before. a phone call will also save you time and a trip (or two)
If you call I9 they might say, "yep, we had a bad run get outta here somehow. sorry about that. what's your address and we'll pop 'em in the mail asap." they are the supreme-excellence-in-customer-service type of company that is always eager to help.
good luck. post up your resolution.

 

[woodc]

The LBS resolved the issue no problem

The axle was slightly off center which caused one side to stick out and the other side not to seat properly. They whacked it with a BFH (rubber) and like magic both sides seated properly resulting in a beautiful 110mm width!