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I guess we don't fix things in the USA

1551 Views 22 Replies 12 Participants Last post by umarth, Jul 8, 2009

aka brad

Discussion Starter · Jul 2, 2009

I have a Giro E2 helmet. Okay, maybe after 2 years it should be replaced, but it's in great shape and only needs a pad kit. So I do an Internet search and find, with a few exceptions, US websites don't carry pad kits, and none for an E2. So if I want a pad kit I have to pay shipping from Britain. I also have a Blackburn mini-pump where the reversible gasket won't hold a schrader valve anymore, so I went looking for a rebuild kit. Again, lots of web stores in Britain, but nothing in the US. What's with that?

1 - 20 of 23 Posts

henrymiller

· #2 · Jul 2, 2009

Looks like you can call Giro and get new pads, see this blog:

http://www.calnan-web.com/weblog/2008/06/23/giro-pneumo-helmet/

And I would call Blackburn, Lifetime Warranty:

http://www.blackburndesign.com/support.html

Blackburn has sent out a new gasket to me before.

Hope this helps

theFuzz

· #3 · Jul 2, 2009

Dude, call Giro and they will send for free. I did this a month ago and they didnt even ask me to pay sipping...

idaz

· #4 · Jul 2, 2009

good CS at Giro

A couple months back I busted the retention system in my Giro Xen. I contacted their customer service who were polite and responsive and had a new retention strap mailed to me at no cost within 10 days.
It's worth an email or call to find out. Worse case scenario they'll tell you where the closest available pads are.
Good luck.
M

aka brad

Discussion Starter · #5 · Jul 2, 2009

Thanks! I've got an email into Giro; I'll let you know what happens.

Brad

ernesto_from_Wisconsin

· #6 · Jul 2, 2009

I had to replace the pads on my Bell with new pads from an old helmet. Zero dinero.

Schmucker

· #7 · Jul 2, 2009

ernesto_from_Wisconsin said:
I had to replace the pads on my Bell with new pads from an old helmet. Zero dinero.

The best way to fix things... reuse/recycle!

ernesto_from_Wisconsin

· #8 · Jul 2, 2009

Schmucker said:
The best way to fix things... reuse/recycle!

And the older pads were NOS in their bag. Crack it open = new pads.

ShadowsCast

· #9 · Jul 2, 2009

Looks like we complain a lot before finding the facts in the USA also.

E !

· #10 · Jul 2, 2009

dood

Helmet pads? That would suck to have to pay to SIP. Just ask and all is good. There are people out there beyond the internet.

ernesto_from_Wisconsin

· #11 · Jul 3, 2009

Any LBS will give you some new ones from an outdated helmet - just cut to fit, and buy a toob - then all is well and unicorns will temporarily stop killin' kids.

aka brad

Discussion Starter · #12 · Jul 3, 2009

ernesto_from_Wisconsin said:
Any LBS will give you some new ones from an outdated helmet - just cut to fit, and buy a toob - then all is well and unicorns will temporarily stop killin' kids.

Giro pad kits are pretty unique.

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chumbox

· #13 · Jul 3, 2009

So is it a singlespeed helmet?

aka brad

Discussion Starter · #14 · Jul 3, 2009

chumbox said:
So is it a singlespeed helmet?

Pretty much..

aka brad

Discussion Starter · #15 · Jul 6, 2009

Well, my bad on this one. Turns out the USA websites don't sell Giro helmet kits and Blackburn pump kits because both those companies supply those items for free. I just received an email from Giro to tell me the helmet pad kit is on the way. How's that for customer service?

octotat

· #16 · Jul 7, 2009

Throw that old skid lid and pump into the trash, and buy some new ones. The LBS and the economy will thank you.

I'm sure you'll get comped in the cash for clunkers program.

aka brad

Discussion Starter · #17 · Jul 8, 2009

octotat said:
Throw that old skid lid and pump into the trash, and buy some new ones. The LBS and the economy will thank you.

I'm sure you'll get comped in the cash for clunkers program.

And how much better off are you since the Obama Stimulus Plan forked out 700 billion (at least with Bush I got a check).

chumbox

· #18 · Jul 8, 2009

aka brad said:
And how much better off are you since the Obama Stimulus Plan forked out 700 billion (at least with Bush I got a check).

Move to Australia, our stimulus package worked a treat.

chas_martel

· #19 · Jul 8, 2009

If Giro helmets suck as much as their gloves I would never trust one to protect my head.

aka brad

Discussion Starter · #20 · Jul 8, 2009

chas_martel said:
If Giro helmets suck as much as their gloves I would never trust one to protect my head.

Giro is a maker of helmets; if you want gloves buy them from Fox.

1 - 20 of 23 Posts

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