While riding my Ripmo V1 I had a nasty rock strike over the weekend and sustained a large crack in the downtube just in front of the bottom bracket and just off of the downtube protector. The rock actually cut the corner of the downtube protector off. I took the bike into Squatch Bikes in Brevard, NC and they confirmed it was toast and laid out my options. Once I got home from the trip I got in contact with the warranty department at Ibis and it was easy breezy to get a crash replacement frame. I did have to pay for it which I was expecting but it was discounted as stated in their warranty description. They are out of 19" Ripmo V1 front triangles which would have been the cheapest way to go but I was able to pay more and get an entire V2 frame, minus shock. I took a risk and rode the bike some more that same weekend since I was out of town on vacation and didn't want to sit back and watch my buddies ride but I kept the tires on the ground. I had to send the rear triangle back to Ibis and destroy the front triangle which I did with joy. It turns out that the head of a hammer doesn't do much damage to carbon even with a hard hit but the claw goes right through it. I also sent a pic to Ibis showing that I cut the BB out. Now I'm considering getting some sort of Kydex to make an extended frame protector for that area on the new frame.
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