im thinking on ordering some cheap parts from them, cuz they're sale, and i dont know the quality of their service. if anyone has any advice on their service, i would greatly appreciate it.
Got some stuff from them, very prompt and good prices. A couple buds got stuff from them too, all good!MoonriseRascal said:Bought a few things from them at different times through Ebay - great seller. Quick shipping and good deals. Check em on Ebay and look at their feedback.
Sam is the owner and the one you talk to if you call most of the time. I have ordered from them several times on both mountain bike and road bike parts and have always had nothing but excellent service.RJG said:I ordered some forks from them. The forks failed to work as advertised 8 months later. I called Sam and he hooked me up directly (got an actual human) with Answer Products. Sam e mailed me a copy of the receipt (10 months after purchase). The manufacturer replaced the forks. I thought the service was fine. They pushed me to the manufacturer, which is fine.
i purchased an item off the mtbr hotdeals section.... the alex wheelset and some misc items. the wheels were packaged properly and came to me undamaged. prompt deliver to SoCal and shipping costs were reasonable. the entire order was shipped to me in the same package and they sent the right items. I only have good things to say from my first experience. I'd use them again.ANdRewLIu6294 said:im thinking on ordering some cheap parts from them, cuz they're sale, and i dont know the quality of their service. if anyone has any advice on their service, i would greatly appreciate it.