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parenting for gnarness
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6,251 Posts
Discussion Starter · #1 ·
I bought one of these over 4 yrs ago and between my wife and i its had 100s of hours.

http://www.1upusa.com/bike_trainer.html

Started squealing over the last few months, and sent the company an email asking for suggestions. They sent me a UPS waybill and promised new flywheel. I sent it back with a note asking them to look at one of the legs where one of the bolt holes had started to fatigue - I asked them to fix\replace and charge me appropriately please.

Came back today, whole new everything, all paid for. Holy chit?!? I'm floored.

The product is awesome, and also transports\stores easily. and the service blew me away.
 
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