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I just got my lefty 140 TPC back after a rebuild. It was leaking oil from the bottom so it was returned and fixed under warranty. When I got the bike home the rebound knob didn't work at all. After taking the top cap I found the shock was not completely reset (it needed the bearing migration reset done it was out 3/4") and they (the factory) lost both of the small bearing that fit into the red rebound knob. I know they were there when it was sent because I reset the shock often and always make sure not to lose them. Well anyway I got the rebound fixed myself (they must have overtighted the knob) and it works again. One good thing I didn't have to pay a thing for the rebuild not even shipping. My LBS is awesome, I have never heard of any bike shop that takes such good care of me as the one hear. My question is should I even get those two little rebound bearings? It seems to work just fine without them.
 

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LA CHÈVRE
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If we are talking about the same 2 balls (not the ones that make you do manual-to-10'-drops), they are just there to provide feedback when turning the knob. They are what makes you feel the 'clicks'.
 

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Hybrid Leftys aren't real
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16,393 Posts
Dan Gerous said:
If we are talking about the same 2 balls (not the ones that make you do manual-to-10'-drops)

Nice =:) Yeah that's a big issue with me too. Cannondale is happy to work on your stuff, but they only have a few guys there, and I'm sure it turns into a nut house after a while, you can only have so much output before you forget something. Seems that Cannondale dealers hould have to show proficiency with doing work in house, as part of their dealer agreement. If you can't at least make the rudimentary attempt to fix most stuff, leaving the true headscratchers for the pros, then you should not be a dealer. This would reduce the load on Cannondale allowing them to be the high end problem solvers, instead of production monkeys, they do a crapload of stuff, that any normal shop should be able to do. It makes Cannondale look bad, and the shop. In your case, it's great they took care of you, but since it was most likely a matter of a twisted or broken seal, why couldn't your shop, pull it apart, see what's up, and either put in, or order the proper seal? My rep was always willing to pay a labor fee and reimburse us for the part too, if it was a warranty issue. The customer still doesn't pay, and they get their fork back in a day or so, not a week or more, AND, you're most likely looking at who forgot the balls, so they'll rush to make it right (oops, so sorry)! My rant du jour =:) Is my French correct Dan?
 
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