Mountain Bike Reviews Forum banner

1 - 12 of 12 Posts

·
Registered
Joined
·
447 Posts
Discussion Starter · #1 ·
I have a 2013 mid-season Scale 740, and I noticed the paint cracked in the white lettering. My LBS has contacted Scott and they are warrantying it, but I thought I'd share since Scott claims it's a one-off problem they've never seen before.

My bike was one of the limited 650b's released the ladder part of 2013...I think there was only 2000 of them made, and Scott doesn't have that frame any longer so they're sending me a 2014 frame. I'm bummed about that, but at least it'll be fixed.


IMG_20140307_174513.jpg IMG_20140307_174527.jpg IMG_20140307_174538.jpg IMG_20140307_174554.jpg IMG_20140307_174607.jpg IMG_20140307_174625.jpg IMG_20140307_174633.jpg IMG_20140307_174643.jpg
 

·
Registered
Joined
·
447 Posts
Discussion Starter · #3 ·
My cousins 2014 740 is doing the same thing! My 2013 940 has no issues. Seems to be something with the white lettering!
Are you serious? I really hope the 2014 frame they send me is defect free.

Sent from my XT912 using Tapatalk
 

·
Registered
Joined
·
41 Posts
sorry to bump, but just realized my 2013 scale 740 is doing this as well, not sure i want to deal with it right now as the season is heating up.
 

·
Registered
Joined
·
447 Posts
Discussion Starter · #6 ·
I really really like the stealth look, but it's a brand new bike so I'm going to go ahead and get the new frame. I hate it, but I'd rather have a perfect bike that I paid for. Plus I'm afraid water and grit will work itself into the cracks.

Sent from my SCH-I545 using Tapatalk
 

·
Registered
Joined
·
41 Posts
I like the sort of blacked out look as well. I just bought my '13 so i'm not sure if i should just let it go and chalk it up to getting a good price on it, or go for the perfect bike thing. To further complicate it, i didn't buy mine from my LBS so that would make the process a little more trouble i imagine.

I wish they were stickers so i could just peel em off and get some new ones.. possibly in a different color. Oh well, at least it is hardly visible.
 

·
Registered
Joined
·
2,179 Posts
meh I say deal with it as likely it is a decal/paint material issue. (New frame will probably exhibit same in same amount of time since this is not actual frame issue unless they identified a material supplier problem and corrected it...but you'll never know that unless you are in engineering/materials).

But yeah I understand the money spent part.
 

·
Registered
Joined
·
2 Posts
I have a 2014 Scott Spark740 with the same problem. Saw it actually in 2016, but didn't do anything. Raise it with LBS today. They are helping me to claim warranty from Scott. Waiting for the outcome.
 

·
Registered
Joined
·
447 Posts
Discussion Starter · #10 ·
I have a 2014 Scott Spark740 with the same problem. Saw it actually in 2016, but didn't do anything. Raise it with LBS today. They are helping me to claim warranty from Scott. Waiting for the outcome.
They replaced mine with a 2015 frame, and it's been good ever since.
 

·
Registered
Joined
·
447 Posts
Discussion Starter · #12 ·
This was back in mid-2014, so a good 4 years and still pristine. Other than the normal wear and tear of a few thousand miles, that is.
 
1 - 12 of 12 Posts
Top