[Cycle64]

Left two messages over the past 3 days. Not a word from them. Heck all I want to do is clear up something and I would buy a frame.

 

[big_papa_nuts]

Some of their guys post on here. Post the question and maybe you'll get an answer over the weekend.

 

[demondan]

I had them get back to me pretty quick.

 

[tws21975]

Yes, though it's been a while since I last had to call. Tim was especially helpful in getting a couple of Vayas for me and my wife when they first came out and Eric was great the following year when I bought my Fargo.

 

[bmike]

Have had great experiences with the Salsa team. Usually via email, but they also followed up with my LBS.

 

[progfan1]

I always was able to speak with someone there immediately whenever I called (3-4 times). Friendly and helpful guys, in my experience.

 

[43st]

I left my information with them for the Vaya fork recall. They had a problem because I purchased my bike when I lived in the US, but had since moved to Canada for work. They said it was a US only recall, but they would check on it. I never heard back from them.

 

[BigCountry76]

Hi 43st, Zach here with Salsa Cycles. I apologize that you hadn't heard back form us on this. Please shoot me an email at [email protected] and we'll work it out. Thanks for your patience with us!

 

[BigCountry76]

Left two messages over the past 3 days. Not a word from them. Heck all I want to do is clear up something and I would buy a frame.

Sorry I missed you too Cycle64! Shoot me an email at [email protected] with your questions or a phone # and I'll hit you back.

 

[WTB-rider]

Can't ask for more than that. :thumbsup:

 

[43st]

Hi 43st, Zach here with Salsa Cycles. I apologize that you hadn't heard back form us on this. Please shoot me an email at [email protected] and we'll work it out. Thanks for your patience with us!

Thanks Zach.. much appreciated. I'll be in contact.

 

[Cycle64]

Thanks, Andy emailed me and answered all my questions.