I ordered a set of wheels (kings/Mavics) from Mike about 3 weeks ago. There was a problem receiving some of the parts (no fault of Mike's). The parts finaly arrived on Monday, I expalined to Mike that I needed the wheels by Friday. Mike told me he would work on the wheels the following day and send them 2 day to shipping. Not only did he keep his word, I had the wheels Wednesday, 2 days earlier than I requested. He must have worked on them as soon as we hung up the phone. Mike did not charge me any additional shipping charges and the wheels look and ride great. This is why for all future wheel needs I will be dealing with Odds and Endos. One last point I forgot to mention is his pricing is more than fair.